"Fast and efficient services."
"Positive experience, response time was great, no complaints"
"The technician who came called 20 minutes before arrived (within the time frame given). Extremely courteous and knowledgeable. Solved my issue quickly while explaining issue in terms I understood."
"Once my call was answered, I was satisfied with the phone representative. She was polite and explained everything to my satisfaction."
"i am deaf, used video phone, it was that i felt like talking directly. Coronavirus causes wait little longer. It is fine."
"Representative was great as was technician."
"The customer service representative, Amie was extremely pleasant and easy to work with. She understood the nature of my service call and was able to schedule the needed service for the same day of my call."
"Techs are knowledgeable and professional. Scheduling on the other hand, needs to be improved."
"I was very comfortablewith with everyone I spoke"
"Have the phone service improved without long holds."
"Excellent Prompt response and service"
"fast and simple sign up for service plans."
"Just didnt get resolution for issue with noisy a/c unit"
"I was pleased that I was able to get an appointment in a short time. The worker was timely in calling ahead to keep the appointment and then prompt.The service was handled efficiently even though I have to await the ordering of a part."
"Not good. The technician never called me."