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Customer service:
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Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"Fast and efficient services."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"Positive experience, response time was great, no complaints"


Verified BGE HOME Shopper
Verified
4/5

2020-07-03

"The technician who came called 20 minutes before arrived (within the time frame given). Extremely courteous and knowledgeable. Solved my issue quickly while explaining issue in terms I understood."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"Once my call was answered, I was satisfied with the phone representative. She was polite and explained everything to my satisfaction."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"i am deaf, used video phone, it was that i felt like talking directly. Coronavirus causes wait little longer. It is fine."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"Representative was great as was technician."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"The customer service representative, Amie was extremely pleasant and easy to work with. She understood the nature of my service call and was able to schedule the needed service for the same day of my call."


Verified BGE HOME Shopper
Verified
2/5

2020-07-03

"Techs are knowledgeable and professional. Scheduling on the other hand, needs to be improved."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"I was very comfortablewith with everyone I spoke"


Verified BGE HOME Shopper
Verified
3/5

2020-07-03

"Have the phone service improved without long holds."


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"Excellent Prompt response and service"


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"fast and simple sign up for service plans."


Verified BGE HOME Shopper
Verified
3/5

2020-07-03

"Just didnt get resolution for issue with noisy a/c unit"


Verified BGE HOME Shopper
Verified
5/5

2020-07-03

"I was pleased that I was able to get an appointment in a short time. The worker was timely in calling ahead to keep the appointment and then prompt.The service was handled efficiently even though I have to await the ordering of a part."


Verified BGE HOME Shopper
Verified
3/5

2020-07-03

"Not good. The technician never called me."