"I have had nothing but the best customer service from sales of HVAC systems to installation and the the service very professional and accommodating company I have worked with. Thank you"

"I originally placed this service call about 12:30 pm after discovering that my hot water heater was pushing out a lot of water through the pressure relief valve, actually overflowing a 5-gallon bucket I had in placed on its drain line. I explained the situation in detail to the phone representative and indicated that I had shut the tank burner off pending arrival of a repair tech. A technician called about 6:oopm, informing me of expected arrival at 6:30. He did, in fact, arrive at that time, but after hearing my explanation of the problem, looked puzzled and informed me that he had come to repair the central A/C. I thought he was kidding, but he showed me his dispatch order indicating that the problem was Central A/C - No Cooling. So, after waiting hours for someone to look at my water heater, an A/C repairman was sent. Unbelievable! Based on a follow-up call, the proper service personnel finally got here about 9:15 the next morning. How can an error this significant happen?"

"The service man was thorough and detailed in explaining the problem. He was very professional and completed the task to my satisfaction."

"I AM HAPPY WITH THE SERVICE I RECEIVED! THANKS!"

"Always polite and eager to help. Service as quickly as they can. Use them all the time!!"

"Everything was handled well. Only suggestion. Please create more time windows for service calls. 12 pm to 10:30 pm is not very helpful"

"She was very friendly and quickly made my appointment for service."

"I have been a customer for a long time and have always been satisfied with sales, service and maintenance."

"The rep was very friendly and seemed genuinely concerned with my issue."

"My AC/HVAC thermostat had a System Malfunction reading. I contacted BGE Home and four days later my AC/HVAC is up and running. This service included the ordering of a fan blower motor. BRAVO ZULU!"

"The service rep constantly put me on hold and was unable to understand. I wanted a service on my furnace as I have had for many years by BGE. The rep lectured me about my service contract (incorrectly) and I finally had to ask her (Mel ) to stop talking so I could schedule the service. A big swing and a miss for BGE Home."

"BGE Home is truly a customer-focused, quality service company. That keeps you at the top of our list of home service providers."

"The agent was polite and dealt with my enquiry promptly"

"My experience was great..."

"the plumber knew exactly what to do with the shower head. He fixed it within minutes. Excellent technician."