"I was very pleased with BGE Home service this time. That hasn't always been true"

"BGE Home is great except the hold time."

"The customer care rep Felicia was great!"

"ok. Wished I could get a quicker appointment if AC is not working."

"excellent customer service"

"I had a very good experience with BGE Home. One of my girlfriend took out a contract with BGE Home, because of my speaking about my contracts with them."

"Service personnel over the phone and onsite are tops!"

"I was told that a representative would call to make an appointment for leveling my generator. Haven't received the call, the appointment , or the leveling"

"Poor. I had to call back the next day because the supervisor did not call me and then failed to move the appointment to the correct day. I had to call at 11:45am after they did not come and insisted they still come that day...but wasted all of that time waiting on the one day I have off."

"As usual I had a good experience with the representative. the rep was knowledgeable and was accommodating to my need for locating the time I needed for the appointment."

"Disappointing- first responder stated he could not do the work second responded arrived unequiped and unwilling to do the work."

"I have a service plan and I have always been satisfied with the professionalism and response when I call, as well as with the service professionals that come to my home. I have recommended BGE Home to many people."

"Understood problem. Scheduled service for same day. Very personable."

"Experience was good as usual."

"not happy will cancel at end of month"