"Very professional and caring about the needs of the customer"

"Most pleased with BGE Home service. Would highly recommend this company."

"Very good customer service"

"I appreciate the courtesy & warmth of the Rep and how she took time to listen & resolve my issue."

"From the time I called till the job was completed, things went very smooth."

"Please with the person that did the repair."

"it was a pleasant experience"

"BGE Home has some very good people who I hope stay for your customers' benefit."

"Every single person was Great"

"Can't believe that I have a brand new very expensive system and my AC did not work. No emergency hours which is very frustrating. Needed to take a day off of work which is unacceptable."

"BGE Home installed this AC unit in 2011. If you check your records you will see repairs being made at least 6 times in both interior and exterior parts of the AC. I had expected better service than this. To be clear....the lady I spoke with was very polite and professional."

"Excellent service. Everyone from the Call Center Representative to the Technican who made the repair demonstrated a professional caring attitude and both went above and beyond to promptly resolve my issue."

"Online scheduling on the BGE Home website is highly misleading, as it doesn’t actually do anything to schedule. The final step of website shows an appointment as scheduled. Customer has no way of knowing this is not true. I wasted 1 week with an urgent repair because of this miscommunication, with serious inconvenience to my family. One Customer Representative at call center blatantly lied by telling me I will receive a callback which never happened. Everyone else at BGE Home I interacted with had been very professional, and I appreciate that very much."

"my general experience was overall professional and helpful to what i needed."

"Good job, thank to help home owners"