"The customer service representatives was very informative and courteous."
"Technicians are knowledgeable respectful courteous and supportive ."
"Your employee was very polite."
"Very good. Gave useful tips on how to operate my oven safely"
"Service technicians needs more training"
"This has nothing to do with the representative, she did her best, but wish service appointments were able to occur much quicker. I called on Sunday and my service is tomorrow but that was only because the agent found a cancellation, would have had to wait over a week to have my washer repaired. Years ago service was much faster."
"The service I received was outstanding"
"General experience has been positive."
"Was very satisfied. Representative did check to see if service could be rendered sooner than date given."
"Very good experience and waiting for my contract to run out with another company so I can add my appliances to my BGE Home package."
"Great would never use anyone else!"
"I’m never disappointed in BGE Home’s customer service. The reps are always responsive, professional and very friendly and courteous. I would recommend to a friend based on my interaction and service experience."
"We have been using BGE Home for years and your service is always excellent!"
"Mel was excellent. There were several steps needed to meet my needs and she went over and beyond. She was polite, engaging, funny and professional. She should be a trainer for the call center and represented Bge very well."
"service tech was excellent others have been angry"