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Verified BGE HOME Shopper
Verified
5/5

2019-08-21

"The customer service representatives was very informative and courteous."


Verified BGE HOME Shopper
Verified
5/5

2019-08-21

"Technicians are knowledgeable respectful courteous and supportive ."


Verified BGE HOME Shopper
Verified
5/5

2019-08-21

"Your employee was very polite."


Verified BGE HOME Shopper
Verified
5/5

2019-08-21

"Very good. Gave useful tips on how to operate my oven safely"


Verified BGE HOME Shopper
Verified
5/5

2019-08-21

"Service technicians needs more training"


Verified BGE HOME Shopper
Verified
5/5

2019-08-21

"This has nothing to do with the representative, she did her best, but wish service appointments were able to occur much quicker. I called on Sunday and my service is tomorrow but that was only because the agent found a cancellation, would have had to wait over a week to have my washer repaired. Years ago service was much faster."


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"The service I received was outstanding"


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"General experience has been positive."


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"Was very satisfied. Representative did check to see if service could be rendered sooner than date given."


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"Very good experience and waiting for my contract to run out with another company so I can add my appliances to my BGE Home package."


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"Great would never use anyone else!"


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"I’m never disappointed in BGE Home’s customer service. The reps are always responsive, professional and very friendly and courteous. I would recommend to a friend based on my interaction and service experience."


Verified BGE HOME Shopper
Verified
5/5

2019-08-20

"We have been using BGE Home for years and your service is always excellent!"


Verified BGE HOME Shopper
Verified
5/5

2019-08-19

"Mel was excellent. There were several steps needed to meet my needs and she went over and beyond. She was polite, engaging, funny and professional. She should be a trainer for the call center and represented Bge very well."


Verified BGE HOME Shopper
Verified
5/5

2019-08-18

"service tech was excellent others have been angry"