"Simone answered my call. She was knowledgeable, polite, nice, helpful and just a sweet person. What more could I need?"

"I had a water tank leak emergency the day I was leaving town for a vacation. Josh came right away acessed the problem and did a fix so I could go on my trip. He was knkwledgeable and aimed to please. Keep him."

"The greeting was friendly, my need was understood and the delivery of service was performed quicker than expected. BGE home you rock!"

"It was great! Service representative was polite, friendly and considerate"

"I have become accustomed to long wait periods for service, even with a BGE Home contract. We had a repair that did not solve the issue. I called Customer Service to schedule another repair because my availability is limited and the windows online are too broad. The Representative went above and beyond to get a Repairperson to our home quickly without knowing that I find the wait time frustrating. I appreciate the help so much,"

"Ben the service member did a great job"

"The technicians are always good."

"The service rep. for my hot water heater was QUICK and courteous however the $$$ to replace it are out of my pocket range at the time. I may need another service call since my hot water is now toooo hot."

"The service man was very nice."

"We have always called BGE home for our service on appliances and recommend you to our friends. This was a bad experience."

"I use BGE Home for everything in my home. I called recently to schedule service on my emergency generator that you guys installed two years ago. The call taker was friendly, helpful and professional."

"Quick, efficient and courteous. I am very satisfied with my bge home call center experience as well as the technician response."

"Repair Technician was very knowledgeable- Courteous, and is an excellent representative of your company"

"Everyone was very respectful and plight."

"Excellent customer service and courtesy."