"The BGE HOME was very good in the response to my Heat Pump fix. Thank you"
"The Tech was very knowledgeable and responsive to my question. He was very professional."
"Very good, rep was very helpful, friendly and efficient."
"The customer care person was compassionate and understanding of my need to make sure I could have someone 18 or older available to meet with the technician since I am a working widow and have no spouse to assist with these things."
"Extremely responsive and attentive"
"Very please with the arrangements made Technician was knowledgeable, Courteous, definitely knows his job - cleared up the problem quickly and left the area he worked in: in great shape. Thanks to him!"
"Very informative. Representative listened patiently. Took care of my concerns. Set up a date convenient for my schedule."
"I have used them several times and was very satisfied"
"The call center reps are always very helpful as are the technicians when they arrive to provide service. In all, a very professional crew."
"I love how responsive the rep was over the phone. She went above and beyond to connect me with the right person ASAP."
"My service was great and Calvin the technician was perfect. He was polite, efficient, courteous, and skilled. I sure appreciate him."
"I am pleased that BGE home understands that some inquiries are better handled through live conversation with trained personnel"
"I was referred by my sister, she was very pleased.."
"Great. The tech arrived earlier than expected. Waited till I returned home 30 minutes later. Diagnosed and fixed the problem within 20 minutes, if that.Only charged.me a discounted diagnostic fee."
"Everything went smooth and it was a great experience for me. Thanks so much."