"Punctual and knowledgeable."

"Sabrina was great she accommodated me well and addressed all my concerns."

"The service man that came to my house was great..."

"Experience was good.I hope the same will be when the service person comes to do actual work.Hope they are punctual and complete work in a timely manor.I set this appointment up on 8-3. If there is a problem I will contact you and let you know."

"No complaints. A very courteous and efficient service person."

"Always professional service given."

"They were quick to answer questions and set up appt ina timely manner"

"My experience with BGE HOME was most excellent."

"After the initial call things got much better. My ratings are based on that initial call I made. When Dan the manager followed up with me he turned things around wonderfully and saved a customer. The initial call was horrible as she could not help me and would not give me a manager at the time but offered to have one call me back. So my initial call was very frustrating!"

"She was very knowledgeable and friendly and understood my needs"

"I really appreciate that BGE Home sent me an email with a confirmation. It is excellent service."

"The technician was professional and knowledgeable. He informed me what the issue was and resolved the problem we were having."

"There seems to be a disconnect between the customer service provided by the customer center and the technicians that come out. The technician that showed up for my AC was not pleasant and lacked customer service skills. More importantly, he didn’t complete the maintenance on my unit and solely provided Freon."

"Overall, we are happy with the service provided by BGE Home."

"Experience with BGE HOME was very good. My phone call was taken care of promptly and courteously, and technician arrived fairly early during the stated window of time. I find BGE HOME to be very reliable, and very pleasant to deal with."