"Great - getting the service call arranged was easy and the service call was prompt and fixed the problem."

"I found the overall experience to be efficient, and the rep was very helpful in resolving my inquiry."

"I love BGE! Peace of mind is priceless and that's what BGE provides time after time. The service men are professional and friendly and always offer an extra bit of knowledge to help give longevity to the life of my appliances."

"The Customer Care Representative was professional, friendly and able to schedule the work right away. The technician who came to do the work was terrific, explaining what needed to be done before he did it. I have yet to be disappointed with BGE. Thanks!"

"I am satisfy from BGE HOME services."

"The rep sounded as if she was either sleep OR that she just didn't want to be bothered. I hate hate hate poor service"

"The appointments I needed were made easily, and fit my schedule."

"It could've been better. It was towards the end of the day and it showed that the staff wanted to be done with work for the day."

"I want to appreciate for your help and greate business."

"If you tell someone you will show up between a specified time and are running late, call to say you are running late and have a direct number to call to check on status."

"Technician who responded to our home to check out the AC problem was very professional, courteous and friendly."

"Customer service is always professional."

"The technicians who come to make the repairs are always courteous and helpful. Mr. Kammann who came to make the respires on 8/3/2019, was very polite, professional and courteous."

"Call was handled very professionally."

"I’m grateful for the kindness extended during my emergency plumbing experience from the finance dept to the customer service representatives and the Technician. I look forward to communicating with the Field Supervisor and Manager to complete the service process."