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Verified BGE HOME Shopper
Verified
5/5

2019-07-29

"Very efficient and friendly."


Verified BGE HOME Shopper
Verified
5/5

2019-07-29

"I loved the promptness of the call and the fact that she had all my information at the ready."


Verified BGE HOME Shopper
Verified
3/5

2019-07-29

"The response time for service was expected, however The time for the service personnel to arrive seems excessive"


Verified BGE HOME Shopper
Verified
5/5

2019-07-29

"Very friendly and quickly took care if my request Had repair arrive next day"


Verified BGE HOME Shopper
Verified
5/5

2019-07-29

"Very understanding of my situation"


Verified BGE HOME Shopper
Verified
1/5

2019-07-29

"Service tech never showed up or contacted me."


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"Your rep. was very well spoken and had all the answers I needed to complete my problem. Thank her for her response."


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"Representative very knowledgeable about products and very professional ."


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"The reason that I continue to do business with BGE Home is because the experience has always been excellent."


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"Good experience except for the call waiting time ."


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"Since signing up to receive several homeowners services provided by BGE HOME, I have been very pleased and satisfied with the services that I have requested. Keep up the great work!!"


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"everything from the initial call to the outcome of the installation of my water heater was well done, professional and quick. Always a pleasure using BGE Home"


Verified BGE HOME Shopper
Verified
3/5

2019-07-28

"In the end after many calls, online chats, and facebook messages. I found a rep to finally send out a service tech 2 days after we first made call, So 2 days we slept in house with 80 degree temps.It took service tech 15 minutes to add Freon and that was it. We just had service in Oct , don't they check these things with the routine checkups we have 2 times a year ?"


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"The phone representatives were excellent!! The best representative was the first one who researched my moms account and set up the appointment!! My mom is mentally declined, and it was extremely helpful to have an attentive rep who understood our dilemma and was extremely helpful!!!"


Verified BGE HOME Shopper
Verified
5/5

2019-07-28

"We love BGE Home. If only you sold appliances like you did in the past."