"Very efficient and friendly."
"I loved the promptness of the call and the fact that she had all my information at the ready."
"The response time for service was expected, however The time for the service personnel to arrive seems excessive"
"Very friendly and quickly took care if my request Had repair arrive next day"
"Very understanding of my situation"
"Service tech never showed up or contacted me."
"Your rep. was very well spoken and had all the answers I needed to complete my problem. Thank her for her response."
"Representative very knowledgeable about products and very professional ."
"The reason that I continue to do business with BGE Home is because the experience has always been excellent."
"Good experience except for the call waiting time ."
"Since signing up to receive several homeowners services provided by BGE HOME, I have been very pleased and satisfied with the services that I have requested. Keep up the great work!!"
"everything from the initial call to the outcome of the installation of my water heater was well done, professional and quick. Always a pleasure using BGE Home"
"In the end after many calls, online chats, and facebook messages. I found a rep to finally send out a service tech 2 days after we first made call, So 2 days we slept in house with 80 degree temps.It took service tech 15 minutes to add Freon and that was it. We just had service in Oct , don't they check these things with the routine checkups we have 2 times a year ?"
"The phone representatives were excellent!! The best representative was the first one who researched my moms account and set up the appointment!! My mom is mentally declined, and it was extremely helpful to have an attentive rep who understood our dilemma and was extremely helpful!!!"
"We love BGE Home. If only you sold appliances like you did in the past."