"For this service, it was great!!"

"Customer service was fine seems a bit long that it takes a week to have someone come out when allegedly you have a service plan you get priority scheduling."

"Excellent customer service and the service men were very knowledgeable, friendly and professional."

"great customer service. short wait time. she got on the issue right away. no complications."

"General experience was very good"

"Great, fast and helpful service was provided!"

"The gentleman was courteous, very helpful in looking up past service dates. Although I was frustrated when I called...the calmness in his voice helped me to stay focused. Thanks so much"

"The gentleman that assisted me was super."

"I received service for a plumbing issues with my only bathroom within 2 hours of the service call, I find this type of service awesome."

"Customer service representative answered all of my questions and scheduled a service date for the a/c check-up."

"Generally your service is good - but we need to have a quicker response - waiting 15 days without an appliance - and THEN you see the need and order the part - is not acceptable."

"Technician who arrive was very professional and communicated everything he was doing."

"The technician was unfriendly and no eye contact and answered with brief annoyed sounding answers. Fixed problem though so I was happy."

"Good, but there must be a way to cut down on the lead time for service appts."

"Personnel on phone excellent demeanor. Ability/flexibility to address needs could be better."