"Good except for the money I had to pay out! $50.00"

"I've always received very courteous, friendly, and professionalism each time I've called for help!"

"once you get to someone it is fine"

"It was excellent except again, I would prefer to work by email--easier to access and it provides documentation of discussion."

"The representative was extremely professional and worked with me to resolve my issue"

"good call, made appointment, reps showed up when stated"

"The phone tech was wonderful; however, I am extremely disappointed in how long it takes to get an appointment (about 2 weeks to fix a kitchen faucet that is leaking). My issues is not an emergency; however, it is an issue that needs attention sooner rather than later. I might be canceling my Entire House plan because of this."

"My experience with BGE Home Staff was very polite, respectful pleasent and knowable.Thank you for your service."

"The customer Care Rep was very helpful, patient and knowledgeable in obtaining an appointment for my Home Comfort policy."

"so far so good -surprised but happy we got service on the 4th of July-kudos to all !"

"the rep Felina was excellent gave me the first appt. The installer Ryan did an exellent and quick job on a holiday. He was very friendly and explain everything to us, Thankyou for having great employees"

"this was my first experience with BGE Home and I was left with a poor feeling about your company. I wanted to discuss surge protection and you did not answer the phone. after about 20 minutes on hold the automated service said call back some other time."

"Technician was thorough and skilled"

"The service rep was friendly and quickly understood my problem but was unable to set my appointment any earlier than five days out."

"The lady who helped me was helpful, and got all my needs done via the telephone"