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Verified
5/5

2013-12-20

"I highly recommend. Great products, great prices, and excellent customer service. "

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Verified
5/5

2013-12-14

"Great company. I purchased some furniture from bowery lighting and i was extremely happy with my purchase. The order came in a day earlier then I even expected it. I received very good service from the employees working and I would definitely recommend bowery lighting. The employees seemed to really care about the customer and they made it great to do business. Overall i was very happy with my choice to use bowery lighting and I would most definitely shop there again."

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Verified
5/5

2013-12-06

"Placed an order on Saturday and was a little skeptical after reading the other reviews so decided to call to check on the order on Tuesday. I received a call back from Greg later that same day stating I should receive my order by Friday. Sure enough I actually received the shipment a day early on Thursday. Bottom line is they offered what seemed like the best price around and delivered within a week. Kudos and I would order again! "

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Verified
5/5

2013-08-23

"This is one of my highly recommended stores to shop in. They have such a wide variety of fixtures for you to choose from, with all sorts of colors and designs. The prices are right and the service is top notch. Aside from their website bowery lighting also has a showroom location in Farmingdale with many exclusive products that you won't find anywhere else! If you are looking for nice and affordable lighting fixtures, this is the place to look! A+ seller highly recommended!"

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Verified
1/5

2012-10-29

"Absolute worst customer service ever. Ordered a $600 tiffany pendant pictured in teal/cream. But the item that arrived was emerald/purple. Tried to immediately exchange or return, but was told that since I used a discount code that the sale was final. I could understand this reasoning if it was the item I ordered!

I still have light, but cannot use it, $600 poorer. Never have I dealt with such obsurd reasoning in my life. Stay far away!

Posted after response from bowery:

So if I custom ordered a BLUE automobile, but the one the manufacturer delivered was PURPLE....I am not allowed to exchange or return it ??? I did not get what I ordered....custom made or not. Horrible company.
"

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Verified
1/5

2012-10-02

"Worst online company ever. They never respond to email. Never answer or return phone calls. They don't ship your order on time (at least a month late) And still ship it after canceling the order a week earlier. DO NOT BUY FROM THIS RETAILER. They also go by universal lighting.

EDIT - 05-11-2013. (after Bowery comments). Do not listen to their comments about answering every email and phone call. I left multiple messages for them to call me and NEVER got a response. If you try to get your money back, you will get a refund, but the next month Bowery will charge your credit card again, and keep doing this. Please be warned and do not buy from this retailer. Companies like this do not deserve to do business.
"

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Verified
3/5

2012-09-11

"Avoid purchasing anything from Bowery Lighting at all costs. I made an online purchase weeks ago for an in stock wall sconce. Since my order I have been unable to contact anyone at this store either by email or phone to confirm the shipment information or the status of my order. Unless you are willing to lose the money and possibly never receive your order I would recommend purchasing from a different reputable and professional online retailer. "

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Verified
1/5

2012-06-04

"I purchased lights April 31 and still no lights. I contacted them more than 15 times emails and calls a girl Jessica keeps giving me the run around telling me that her boss is either sick or not in the office for 2 weeks. I ordered a Hubbardton Forge and because Jessica kept giving me the run around I called them and they told me that they were not an account with HF for over 2 months. Phone: ***-***-**** They also go by the name Universal Lights. "

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Verified
3/5

2012-05-29

"I received my order 1 month, 2 days after I placed my order. It was less expensive than I could buy it elsewhere at the time by about 15-20%.

Bowery lights had a ceiling fan on their website. It was sold at a national chain. The web page for the fan had a button that said, "best price". This required I enter my email. The price I received was about 15% less than the national chain. Also, there was no tax.

I purchased the fan on April 22, 2012. I heard nothing for several weeks. On May 16, I sent an email inquiry about my order. On May 23 I received a response: "Your order is shipping this week, it was backordered." I received my order on May 25, 2012.

If you are not in hurry, bowerylights.com may be a reasonable option. I did eventually get my order and I did save a few bucks. I would have liked a shipping update before 3 weeks later. If the item was "backordered", this would have been good information to communicate to the customer at the time of the order. I also would have liked a response to my email inquiry faster than 1 week.

"

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