"Bought the Sobakawa pillow several months ago. Very comfortable and loved it. Shortly after starting to use developed a terrible scalp itch. This continued several weeks, so I went to the dermatoligest. Was advised it was an allergy.
Last weekend spent 5 days at a hotel while on vacation with out the Sobakawa pillow. Guess what....NO ITCH. Returned home and went back to my regular pillow again no itch. Is there any history of this happening and is it fixable?"
"I just ordered a pillow from these people, a king size as that is what the recipient of the pillow needs.
AFTER I hit the confirm "button" the info shows up that I have also ordered the "original" for an extra $20. plus shipping.
Naturally, the company hides from and easy resolution, claiming that the order info is not available yet. No customer service phone... screams scam to me. So despite being stuck with the shipping if I cannot stop the transaction I will return this and spread the word all over FB and wherever else that these guys are a ripoff. "