"Half the price CenturyLink wanted for the same modem and
it's working fine thus far. Saved money and the delivery was fast.
"
"I recently purchased an Arris TM1602A modem to replace my Optimum modem and stop paying them more money. I received it really fast and when i hooked it up, it worked perfectly. I am not a complete slave to Optimum thanks to DontLeaseYourModem.com. I highly recommend them for your modem & router needs.
"
"I didn't know what to get, my comcast guy sent link of what to order. I ordered came In Prority mail boxed good, but not new. Cable guy installed them and working great. Great for people like me,, who don't know what works for comcast. I'm happy and saved over ordering from Amazon."
"Received quickly and hooked it up and it’s very fast. I have a two story home and it works very well.
On Netgear R6300 802.11 ac/n/g/b Dual Band AC1750 Gigabit WiFi Router"
"Really happy with the product."
"Total scam artists they try to steal your money they send it shipped like a two-year-old shipped it. does not work with your cable company. you think you're ordering new and they try to send you a used piece of crap. And then they will write a response saying that they handled it properly. They do not and they did not.they take your money they actually take $50 after you pay for shipping to return an item that you didn't even buy. They are complete scammers I am in the process of filing legal action against them. And I will not stop because I do not want them to take anybody else's money. It is a complete scam did not buy a modem from this company ever."
"This arrived faster than expected and in perfect condition. AND, it works flawlessly. Verizon install Tech even
commented when he saw we had our own: "smart move." Will pay for itself in under a year. We thought about "cutting the cord" and paying for a streaming service for TV, this made the Verizon bundle work financially. Very happy."
"So nice to own instead of renting. Thank you. Ordering was easy!"
"Bought this for my mom's house to replace an old Century Link modem. So far it works great and it was pretty easy to set up. Very happy with our purchase!
"
"This is the exact modem that Fios uses. There were zero issues connecting it and using right out of the box (except on Verizon’s end - someone had cut the lines somewhere down the block). Amazing price, works perfectly - highly recommend.
"
"I order a modem from them which was on Century Links modem list. The modem was not compatible, but I live in the mountains and have crappy DSL service. I had to ship modem back at my expense, which was $17. Then they charged restocking fee so out of the $79.99 I paid for the modem, I was left with $39. I am s senior on a fixed income. I was going to purchase another modem but couldn't because of their return policy. Please read all their fine print carefully because you will get ripped off!! "
"This was very reasonable priced, came will packaged, and was easy to set up. I initially had difficulty with my connection being very slow, but they help us by responded quickly and with some good suggestions. It turned out to NOT be any problem with this modem. This was really good"
"Using this Frontier, hooked it up and went to surfing. I have 75 up and down, several sites agree that I'm doing better than that. I have a WiFi 5G router hooked up, I knew it didn't do 5G when I bought it. Happy with it. Recommended if you want to stop renting your router."
"I recently purchased an Arris TM1602A modem to replace my Optimum modem and stop paying them more money. I received it really fast and when i hooked it up, it worked perfectly. I am not a complete slave to Optimum thanks to DontLeaseYourModem.com. I highly recommend them for your modem & router needs.
"
"Thanks for the price you offered for the modem I needed to set up my home office. The package arrived when expected and I am completely satisfied."
A rep from buyyourownmodem.com, aakoch44, has responded:
“So we do have this whole transaction carefully documented and so we are sorry the customer is not happy and is trying to skew the facts of what happened as unfortunately this customer did not read what she ordered and had she had there would have been no problem at all. Customer ordered a modem + router package (which somehow she thought she only ordered a modem) that was listed to be in refurbished condition and backed with a 1 year extended warranty. We also provide a definition for our customers of what refurbished will mean and it does include some cosmetic flaws but of course the items were fully functional and listed at over 70% off new retail price. It is very costly when people don't read what they are ordering (including the title) until after the fact and so it is certainly not a "threat" but per our purchase terms that are presented to our customers before checkout and have to be accepted in order to complete the checkout process we do charge a restocking fee for any item(s) that come back in working condition and exactly as they were described. The units she returned had a few SMALL scratches as was listed and were fully functional and certainly weren't "disgusting" and so unfortunately she received exactly what she ordered but she didn't read what she ordered so that can cause problems. We have been in business almost 8 years now and have strived to accomplish over 96% positive feedback on Amazon and Ebay as a power seller to go along with over 3000+ positive reviews on our websites so for everyone but the 4% who don't read before they buy I would say our customers have been quite happy with our service. We are sorry it didn't work out and that you aren't happy with the restocking fee but our employees families won't seem to agree to pay for customers mistakes that could have been prevented by simply reading before buying.
”