"I wasted years of leasing a modem. When it was so easy to replace it and save $10 a month. The new modem works perfectly, installation was a breeze. Should have done this a long time ago"
"GatewayI purchased this Gateway skeptically, as it was much cheaper than all other websites and Verizon themselves. We had 500/500 internet connected to our home and I must say I'm impressed. We get great download speeds and the gateway provides wifi and 5g throughout our 3 story home without any drop points. I'm extremely impressed."
"Received it quickly. Cable company validated it and it is working out very well. Thank you!"
"Perfect modem for my services. Works great and delivery was excellent.
Provisioning went without a hitch with Comcast. Now sit back and save the rental...
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"works great. saved on paying monthly 'rent' to the cable company. will pay for itself in less than 8 months"
"Experience has caused me to be a bit cynical, but I am very pleasantly surprised with this Arris cable modem. Shipping was fast, the unit has all the bells and whistles of the Xfinity modem, and installation was a breeze. (The instructions are a lot more complicated than the actual install.) I swapped it out with the Xfinity modem and the wifi camRead more about review stating I'm Smiling!e right up. I changed the SID and password to what to the same as the old modem and in a few minutes it attached to the internet. The support rep was a little confused about how to register the user-owned modem in their system, but the modem has been up for a week without a blink. Oh, and it came with a battery which the Xfinity modem did not have. At the price, it will pay for itself in a year!"
"Yesterday, 9/23 my bank finally credited me for the defective modem this company sent me a month ago 8/22 I returned 8/26 because (1.) It was not refurbished as they claimed but just used because they did not even do a factory reset and still had prior used account info in it (2.) It was defective and CenturyLink support could not get it work as the wifi transmittion would cease to work within 5 to 10 minutes of start up costing time and lots of frustration. (3) Company attitude is the worst ever... "too bad so send it back at your cost for refund or replacement." It has been 25 days since it was delivered back for a refund at my cost and they still did not refund the money. I had the credit card charge reversed of course at my time to complete the documentation and at my cost to send back their defective product. Never ever would I recommend this company who does not even have a phone number to call. "
"I've been renting a router from Verizon for the past 2 years and found that we could use our own. This works perfectly fine"
"Worked out of the box. I am recommending my relatives to move over and save money. So far so good."
"Price and shipping was excellent. The modem out performed the Comcast modem with our new 4K TV. The internal battery was not included, but emailed help and the battery is on it's way. Surprised how many Comcast and similar customers do not buy their own modems and save that $10 modem fee that really adds up over time."
"We ordered an identical replacement to the modem we have been leasing from Comcast for out triple play package. Followed the instructions and activated through Comcast by phone and it worked first try. The modem will pay for itself in 6 months based on Comcast's new charges. Saving $20/month after that, good times."
"Arrived promptly, and works extremely well, as I anticipated that it would. The instructions were complete and easy to follow. Comcast was very cooperative in assisting me on the final registration of my Arris TM822G DOCSIS 3 Telephoney (EMTA) Modem.
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"I ordered a modem from Buyyourownmodem.com to replace the modem that was harmed during a lightning storm. The modem I requested was actually the one that I had. These folks are so acceptable, you will never discover such item at a lower cost than here and it's exceptionally easy to use. Free Shipping too!!"
"This has corrected a problem I ve had with T W C for over a year and reccomended this to several people while sitting at T W C to return my old Modem"
"No telephone technical support. Only email support. Out of the box the modem was unreachable because it was presumably still configured for the customer who had this modem. The DHCP functionality was disabled. After over a week of waiting for technical support, I was able to reset the modem back to factory default. I'm not sure why that wasn't part of their "testing" procedures.
This is no Amazon...admittedly, I purchased the wrong modem. Don't bother returning anything, they will charge a "restocking" fee and return shipping is on you unless the item is defective. After multiple attempts to get an address from the email support; the only responses were "refer to the policy you accepted when you made the purchase". No address provided in any of the support emails.
The only address on their website is invalid. I attempted to send my modem back...Returned to Sender. Unless they contact me to tell me they will pay for shipping, I'm keeping the modem that I can't use so they don't have additional inventory to scam someone else.
They must curate their reviews on their site because you can't find one that isn't 5 stars. There is no link to review a purchased product even when the send you an email requesting a review. Their return policy is "Accepted" at time of purchase like any End User Licence Agreement that is presented to a user for any download. Accept it or don't buy. "