Product & services pricing
3.80/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.92/5
Customer service:
3.65/5
Return/Replacement policy:
3.70/5
Featured Review



ResellerRatings
Verified
5/5

2024-12-31

Helpful Customer Care

"your customer care was very helpful in helping me determine the exact hinge I needed. They were quite responsive to my questions and once I received my product they were a perfect fit."

Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2024-12-31

Good customer service

"The parts arrived on time look like I was told and they worked very well"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-30

Great Service

"Ordered Blum hinges for a project. The on-line tool to help determine which hinges are best is great and easy to use. The hinges were delivered on time."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-12-30

Improvement of parts information

"Took me several hours to identify the product I wanted, if it’s possible could you include parts dimensions in metric measurements?"


Verified
4/5

2024-12-30

Questionable experance

"One thing I would suggest that you would ship in plastic bags not paper so when Fdex throughs it in the water it doesn't screw up the product"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-12-30

The mechanism for soft closing broke on 5th closing after installing it

"The part look very sturdy and installing was easy, however soft close was not working well from the first try. After i loaded the drawer with the silverware, it was even worse, so I tried closing it little harder and the soft close is gone. It is now same as it was with the regular rails with no soft close feature. Very disapointed."

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-29

Outstanding customer support

"The trash basket system I ordered arrived incomplete. After calling customer service, within hours I received a call replacing the unit which arrived five days later.
This service is unheard of, so I highly recommend Cabinet Parts.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-29

Better deal than Rockler!

"Blum hinges are a better price than Rockler ! Thanks"

Likelihood of customers making future purchases

Verified
5/5

2024-12-29

very very good

"everything was 100 % a great experience"


Verified
5/5

2024-12-28

Excellent

"I needed hinges for my "older" cabinets. They had them in stock at an excellent price and were shipped quickly. Ordering was very easy. Great company!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-28

"Fast delivery and exactly what I need"


Verified
4/5

2024-12-28

Good product

"Slight damage due to lack of secure packaging of item. "


Verified
4/5

2024-12-28

Watch out for hidden costs

"We love our product but somehow ended up with a significant extra charge once we purchased. No explanation of charge."

Pricing of products and services
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Verified
1/5

2024-12-28

No Support

"Called support and was told they would create a ticket. 74185 Received an email an hour later
"Hi George, Thanks for choosing Cabinet parts I'll be assisting you today. We are just the vendor and the sales department and not the manufacturer which is Blum so for technical help you want to call Blum directly at ***-***-****.
I hope this helps. Please let me know if you need anything else."
For my order, I received a set of drawer glides that do not fit the drawer that was made on the same order. Calling Blum will not solve this issue. I have pictures to send if I can get support from your company.
Please have someone contact me.
"

Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-27

Pie shaped wooden lazy susan

"Everything was as it was supposed to be. Shipped faster than stated even during the Holiday season. Great product. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges