"I've had nothing but good experiences and excellent customer service with chipsdigitalPC. They've been my sole source for a certain hard to find motherboard, and the owner of the company personally responded to my email requesting more stock. Shipping was fast and the items were well packed. I will certainly be a repeat customer, and I will recommend chipsdigitalPC to others as well."
"Hi All:
I ordered an internal hard drive, which I received very fast. Unfortunately the drive was damaged. So I asked for an exchange, which was approved fast. After I shipped it and waited about two or three weeks without hearing anything from the drive, I asked for the status using PayPal. We exchanged some messages over about one week. Since the whole process took some time, my requirements changed and I asked for a refund, which I got (The policies says, that there is no refund possibility).
Summarizing: Delivery is ok, but exchanging an item can take some time.
"
"Hello to all,
a word of warning. I ordered two motherboards from this company a mo9nth ago and the still have not arrived. I have checked tracking and they have finally been shipped but, not a word from the company regarding the delay. This has cost me dearly. My customers must think that I am very unreliable. I will avoid this company in the future. I cannot afford a 36 hour promise turned into a 30 day wait.
Thank you for listening,
Unhappy customer."