"Will be back for service thank you for having items on hand and installation "

"Parts department is awesome "

"Daytime parts rep very helpful "

"I scheduled an appointment to service my truck. While scheduling the service, it asks if you want an appraisal on your vehicle. As I have no intention of selling my truck, I said NO.

Apparently the sales people there don't seem to care. The following day I got a call from one of their sales people "Marco" or "Marcos" saying wanting to buy my car from me and saying I'd requested the call. I told him that I hadn't requested the call and that I only scheduled a service. Then he continued his speech about buying my truck. I hung up on him.

Maybe 15 minutes later I got another call from "Anthony", this time telling me the manager had asked him to give me a call to buy my truck.

The only reason I answered the phone is I thought someone was calling to confirm my service appointment.

Car salespeople have a well deserved reputation for being douchebags, and the people at Claremont Toyota take the cake. Please quit with the lies and dishonest BS. You waste peoples' time and energy.

The next day, I went to my service appointment. The advisor (Scott) was friendly. However, he recommended a brake fluid change, which I'd already done last July 35k miles prior. I advised him that I'd already replaced the brake fluid there a year ago and wouldn't do the fluid change unless the tech would show me the test (test strip or meter) showing the fluid was bad. Scott said he believed me and I didn't hear anything else about a brake fluid change.

When I picked up my truck, the receipt showed recommended services of brake fluid change, steering fluid change (also completed last July 35k miles prior prior), and fuel system cleaning (which I do myself).

The next day I received a text message about the service. I advised the person that of the services that had been recommended that were already completed. I was told that they recommend "preventive" maintenance. Sounds more like a money grab since they didn't show me the test they used to determine my brake fluid had too much water content, and the last time they recommended a brake fluid change, I'd completed it 10k miles prior."

"Good service. Easy order online."

"Great customer service. Ozzy was very friendly and helpful."

"First off, the web site itself can be a bit of a challenge, especially if your trying to pre-pay for your items you order. Also, many of the pictures of the items you are trying to order are simply (poorly) drawn illustrations making it difficult to determine if you are ordering the correct part. At least you can enter you VIN and make sure it fits. The last challenge is delivery time, I ordered 2 small parts (light sockets), one was in stock (which I didn't know at the time). After a couple of days of no communication, I had to reach out to them and was told that one of my parts was NOT in stock and will be there in 5 days. It would have been nice to know that BEFORE I ordered it, as I most likely would not have ordered it. Picking the parts up went stress free and was quick."

"Parts came and notified. Easy pickup"

"It was great and easy pick up. Unfortunately they didn't have a brochure for me to look at in a vehicle I was interested in, so minus 1 star :("

"From inquiry to sale in under 24 hours - smooth, simple transaction with friendly, professional, responsive staff. Very receptive to customer needs."

"Parts counter staff was more interested in their own conversation than assisting customers. When they decided to stop their own banter, they were inconvenienced with the customer’s requests."

"Great experience. Our salesman Luis Medina was awesome. From beginning to end he did amazing job at helping us. "

"My mats were reasonably priced and arrived early "

"Online took a while
It kept freezing
They should have the pricing the same when going in
"

"Service request was efficient and staff was friendly and attentive."