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Product & services pricing
0.00/5
Chance of future purchase:
3.44/5
Shipping & packaging:
0.00/5
Customer service:
3.13/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-10-08

Great

"Good service. Easy order online."


Verified
5/5

2024-10-04

Excellent service

"Great customer service. Ozzy was very friendly and helpful."


Verified
4/5

2024-09-20

Parts ordering can be a bit of a challenge

"First off, the web site itself can be a bit of a challenge, especially if your trying to pre-pay for your items you order. Also, many of the pictures of the items you are trying to order are simply (poorly) drawn illustrations making it difficult to determine if you are ordering the correct part. At least you can enter you VIN and make sure it fits. The last challenge is delivery time, I ordered 2 small parts (light sockets), one was in stock (which I didn't know at the time). After a couple of days of no communication, I had to reach out to them and was told that one of my parts was NOT in stock and will be there in 5 days. It would have been nice to know that BEFORE I ordered it, as I most likely would not have ordered it. Picking the parts up went stress free and was quick."


Verified
5/5

2024-07-28

Parts came and notified. Easy pickup

"Parts came and notified. Easy pickup"

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Verified
4/5

2024-07-12

Perkins

"It was great and easy pick up. Unfortunately they didn't have a brochure for me to look at in a vehicle I was interested in, so minus 1 star :("

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Verified
5/5

2024-05-29

Excellent experience

"From inquiry to sale in under 24 hours - smooth, simple transaction with friendly, professional, responsive staff. Very receptive to customer needs."

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Verified
2/5

2024-05-18

Poor Customer Service

"Parts counter staff was more interested in their own conversation than assisting customers. When they decided to stop their own banter, they were inconvenienced with the customer’s requests."

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Verified
5/5

2024-05-13

Great experience at Claremont Toyota

"Great experience. Our salesman Luis Medina was awesome. From beginning to end he did amazing job at helping us. "

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Verified
5/5

2024-04-24

Part order

"My mats were reasonably priced and arrived early "

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Verified
3/5

2024-04-22

Purge Valve

"Online took a while
It kept freezing
They should have the pricing the same when going in
"

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Verified
5/5

2024-03-11

Very Happy

"Service request was efficient and staff was friendly and attentive."

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Verified
5/5

2024-03-05

Online order

"Excellent. Easy order and easy pick up"

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Verified
5/5

2024-02-23

Would order from here again.

"Great, kind workers. Clean place. Quick service, no hassle. The ideal experience when going to a car dealership."

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Verified
5/5

2024-02-05

Thank you

"Greeted right away, easy pick up experience"

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Verified
4/5

2024-02-02

5 Stars

"The parts counter is super cool, helpful with Vin numbers and exact part numbers, patient friendly."

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