"Generally good until I called about an email promotional renewal rate before it expired and the agent for this initial call would not honor the rate... The second call resolved a contract problem that resulted from the first call."

"I have had problems in the past also"

"im looking for my etf $400 until i get that i got nothing nice to say about u ppl. truth."

"Pleasant representative who was very knowledgeable. She was able to answer all my questions. I had no wait time to talk to her."

"The constellation representative was very helpful and gave me good advice as to what to do. I was so pleased to talk toHer"

"I’ve explained my Problem...Now this Survey is annoying!!!"

"I found the representatives very helpful and the general experience was positive because they were both eager to help."

"It was a very pleasant experience."

"The system feels archaic, as it barely has any valuable options to look through. The website needs to be refined, with more options to pull up historic usage data (for comparison), clarity on whether the payments made were auto-pay or not ...etc. Maybe check out Georgia Power's website and account options for reference, they have a pretty decent site."

"as good as hoped for, thanks!"

"Just like I said keep up the good work and keep your customer satisfaction with your company okay"

"I had to contact Com Ed for the correct phone number, onceI received the correct number your rep. was very helpful."

"My rep. was very polite. Great job."

"Service was professional and courteous"

"Very understandable very helpful"