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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified Constellation Shopper
Verified
5/5

2019-12-13

"I just needed to know when to expect the first bill"


Verified Constellation Shopper
Verified
1/5

2019-12-13

"During signup clearly mention how, who, when a gift card is issued and mention about expiration so that customer will watch for it, if you expect customers to activate their card. If you expect most of the customers not to get the card it is a different story and this is what you are currently doing."


Verified Constellation Shopper
Verified
5/5

2019-12-13

"Wish your account receivable department can be as good as your customer service department. I paid bills but account receivables didn’t apply it to the correct accounts."


Verified Constellation Shopper
Verified
1/5

2019-12-13

"not good. issue was not resolved."


Verified Constellation Shopper
Verified
5/5

2019-12-13

"the lady did a great job helping me"


Verified Constellation Shopper
Verified
5/5

2019-12-13

"survey too long. most people would not have time or interest in completing."


Verified Constellation Shopper
Verified
5/5

2019-12-13

"I was completely satisfied, & extremely happy with the attitude of the agent in solving my problem."


Verified Constellation Shopper
Verified
5/5

2019-12-13

"I did have some trouble understanding the representative but overall I was happy with the outcome of the call."


Verified Constellation Shopper
Verified
5/5

2019-12-12

"Once connected it was a good experience. Waiting 40 minutes was ridiculous and still nobody picked up"


Verified Constellation Shopper
Verified
5/5

2019-12-12

"Representative was knowledgeable, friendly, & pleasant. She answered all my questions & resolved my issues in one phone call."


Verified Constellation Shopper
Verified
3/5

2019-12-12

"Once I was able to speak to someone, it was great.The two different reps I spoke with were wonderful and helpful."


Verified Constellation Shopper
Verified
5/5

2019-12-12

"The customer representative was knowledgeable, patient and understanding. An example for all of those who work in the customer service business."


Verified Constellation Shopper
Verified
5/5

2019-12-12

"Constellation has been great,"


Verified Constellation Shopper
Verified
5/5

2019-12-12

"Constellation is great so far!!"


Verified Constellation Shopper
Verified
5/5

2019-12-12

"who is customer care ga didnot want to open email no reference to constellation not good in todays market"