"Experience was very helpful."

"Easy to deal with and easy to understand. Helped me complete my issue on the first call with no wasted time."

"The agent I spoke with was understanding and helpful. However, I received a call ( a voice mail message) from another agent saying that the information I had been given was incorrect. When I returned that call, the answering agent was not able to identify the person who left the message. Phone calls to the local power company indicated that the issue was satisfactorily resolved according to their record. It's all been really confusing."

"The customer service representative was very friendly and helpful. I was surprised because this is not the same with other companies like Georgia Natural Gas"

"Better than that other company Gas company that is"

"Automated phone system needs improvement."

"Very pleasant resolved all my issued I would highly recommend everyone to take advantage of the low fixed rates offered by constellation I had my neighbors switch over too."

"Very frustrated. I have had bad dealings with CS reps. Though I was eventually able to contact one, I would have not needed to had the sign up rep insured I received an email with account and other information!"

"The website needs to be fixed or worked on due to the issue being double charged twice after doing a one time payment this issue has been going on for over a year and really needs to be addressed due to the fact when banks are over drawn there is a 20 dollar fine that the company can not re issue to the customer despite the websites mistake not the customer"

"My experience was generally good."

"I’m not pleased with my services, I thought it would have been a little cheaper than reliant services but it’s not so I’ve will cancel m u services at the end of the contract!!!"

"Constellation has no right to swindle people into using their service. You are not saving people money."

"During this exchange, I learned my therm rate is significantly higher than competitor's so I'll be changing marketing companies when my term is finished or when I find one that will buy me out of my remaining few months. Ignoring customers inquiries is something that has consequences.Note also that when I clicked through to take this survey, a screen popped up telling me I'm one of the first 10 respondents of the day and tried to get personal information since I'd won a new iPhone. This may be a browser issue on my end which I'll deal with. In addition, there is a remaining pop up wanting me to install something from a company called Rokuten. Just thought you'd like to know that in case there is an issue with your website, which I doubt."

"Excellent customer service"

"The first time I called I was put on hold by the system with a message about longer than normal wait times. After a minute or two I was hung up on."