"Good site, good products although it took alittle while for it to get shipped but the owner kept in touch with me to let me know what was going on...
I would shop here again!!"
"Bought a 300w Power Supply. The price was great for a good quality HEC unit. Placed the order at about 1 PM on the 7th, It went out on the 8th via UPS. Item arrived exactly aa ordered, works great. The owner even thanked me andsigned the packing slip/order himslef. That's a nice touch."
"Great service, took a long time to get here though. Alittle pricey, but you get your money's worth. "
"After doing a bunch of research, bought the D8000 case from Jim. Pre-sales communication was excellent, Jim listened to my needs and made excellent recommendations based upon them. This is a unique case that is far and away better than most other computer cases on the market, and Jim's custom mods take it leaps and bounds beyond that. One area that needs improvement is the after-sale communication. I was told that the case would take about a week to ship out, which wasn't a big deal, but after several days had gone after that date, I emailed Jim looking for a status...it took a day or two to get a response, but when I did get one, it was courteous and informative. Jim's a small businessman with a lot going on, so patience helps."
"Great company. Ordered a case from them, found a borken plastic after case arrived. They were very understanding and sent out a replacement piece the next day. Highly recommend to all !!!"
"Excellent merchant and products. No waiting for help or advice. Advice on purchase was excellent without steering me towards spending more money than I planned. Knowledge of products was outstanding. Definitely one of the best places I have shopped in a long time. Shipping is excellent and will do business again. This A+++++ company should be your first stop for cases and supplies."
"Top notch. Everything you could ask for. Fast, fair prices, high quality, and great after the purchase support. Jim even helped me several times with computer problems I was having that would not result in him making a sale to me. He has been very generous with his time and my purchase was probably pretty small compared to most."
"Excellent service. Shipping was inexpensive, carries products not sold elsewhere. One of the fans I ordered emitted a clicking noise, upon email a replacement was sent out ASAP free of charge. Would gladly do business again. "
"I was building a server for the first time and wasn't confident that a stock case had adequate cooling. Coolcases' expertise was invaluable in getting an excellent case, properly cooled, at a competitive price.
I had no problems with the workmanship or ordering process. I would highly recommend Coolcases."
"Very, very nice work, thanks. I would recommend to anyone, Jim is a pro -- everything he did made sense and was very detailed."
"Quick delivery, well packaged. Excellent product."
"One Of the Best in his kind!!!
2 time I bought from Jim Hanson and both he was a pro!
Even though an Addronics 7896 which delivered within normal procedures and timing from US at Greece!!!!
A+++++++++++ from me to Jim Hanson and www.coolcases.com"
"Ordered a custom case from them: communication was great, pricing was very good, and the custom mods were very nicely done indeed! If you wanting a custom modded case but can't handle a Dremel without amputating body parts, Coolcases.com is the "Go-To" place! They also sell stock cases and fans, including models which are hard to find anywhere else. "
"I purchased a 120mm JMC fan (recommended from a web forum I frequent) and received an email promptly confirming my order. The fan was sent and received in 4 days in a large box, with styrofoam peanuts and surrounded by nice bubble-wrap.
I was very happy with the fan and the promptness of the service, but after about 3 weeks I noticed some clicking from the fan consistently. I emailed Jim and asked him what the return policy was, and he offered to send me another fan free of charge, and I sent them back the defective fan.
Great service, great prices, no complaints."
"Very friendly, answered all questions very quickly. Extremely good work."