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Verified
1/5

2014-12-08

"13Nov14, I ordered and they immediately charged my PayPal for my merchandise (3D printer and print cartridges totaling ~$1,600). Website said it was in stock and would ship in 3-5 days.
19Nov14, I inquired because nothing shipped. They responded same day and I was told it would ship in one week. I noticed my order detail says all items should ship by November 20th.
28Nov14, I inquired again because nothing shipped.
29Nov14, They said they would check for new information and get back to me.
04Dec14, I inquired a third time because they didn't get back to me. They responded same day and said they could get no new information. Really?
07Dec14, Still no change to the order status and I file a non-receipt of goods dispute at PayPal (They have had my money for 25 days for something that was suppose to ship in 3-5 days).
08Dec14, They respond through the PayPal portal that my order will ship in one week.

Yeah ... I just told them to cancel my order and refund my money. I'm not sure I really want to do business with a company that merely deceives you and then thinks you are gullible enough to fall for the same placating statements twice.

This is not how your professionally operate a business.

It's a pity.
"

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