"I botched my first dual sport tire install pretty bad. Showed up with tires and tubes for install. The tech first informed me of a potential discount then mounted the tires 4X. Why 4? The new tube I gave him was ripped from my botched install but I didn't know. Then the front tube was torn to shreds because I stored it poorly on my TAT trip but didn't know. He fixed both with new tubes, didn't complain and even gave me a tutorial on how to not mess up the tire next time. Yeah, I paid for the tubes (normal retail but fair) but not for the extra labor. Good attitude, good service, good price. "
"I'm a new rider so I needed gear. Went to Cycle Gear to get set up with a helmet, jacket, and gloves. I was taken care of by Melissa who was great and helping me find what I needed. The only negative I have was that they didn't have the jacket I wanted in stock. I had to order it online and have it delivered to the store which was a 3-4 day delay. Not a huge deal, but would much rather it have been in stock. So far all the gear seems good quality and the pricing was really good."
"The employee answered all my questions. "
"Very helpful employees, great service"
"Always accommodating , Will go out of their way to help you find what you want. Your store manager Mario is awesome."
"Had to buy a replacement rear tire due to flat, and Cycle Gear provided best price and mount/balance combination."
"I love my Forma adventure boots. "
"Love that store so many good quality brands and customer service is great"
"the one guy working spent way too much time with the other two customers in the store. Then to check them out took an eternity. It was ridiculous. Get him some help in the morning, or I’ll just go down the street to Berts next time. When he finally got around to acknowledging me he was a super nice, helpful guy."
"It was very helpful. She went though the trouble for me to fer what I wanted. "
"Friendly staff also very knowledgeable "
"Great customer service and friendly, knowledgeable staff. Very accommodating when I came to pick up my order."
"Alma was very knowledgeable, patient, and pleasant as she educated me on the products."
"The lady with glasses which i cant remember her name was so helpful and knowledgeable about all gear and equipment and super nice. The guy with a bear which didnt get his name is a complete ****. I asked simple questions like if they had a shoe size available and he was really rude and just told me "just look in here if we dont have it then we dont have it " with a horrible attitude. After the lady came back and help me find my shoes he was at the cashier and he was charging me way more for the products i was getting. Thank god the lady came back to correct it and the only job left for him was to remove the taggs from my riding gear and he completely forgot to remove them and i had to remove it myself at home. Please keep an eye on this guy because if it wasnt for this nice lady with glasses i would of just walk out of the shop."
"Great helmet, great selection"