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Verified
5/5

2020-06-20

Great experience

"The staff at cycle gear in Hiram were super helpful. The man that helped me answered every question I had, gave gear suggestions, and was extremely knowledgeable about every piece of gear I looked at. I will definitely go back if and when I need anything else. "

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Verified
5/5

2020-06-15

Not to crowder, excellent costumer service and good products.

"The employees they were helpful on my purchase and really knowledgeable about all merchandises. The store wasn't crowd and good quality products."

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Verified
4/5

2020-06-09

Bluetooth helmet installation.

"It was fast, professional and they reviewed what was done. They also gave me a step by step tutorial on how everything works and asked me to follow up with them to provide feedback or just to get a refresher if needed."


Verified
5/5

2020-06-02

Great customer service!

"Everyone at Cycle Gear was incredibly helpful. This is our first time with motorcycles and they helped us to find the exact gear we needed. Great selection and great prices. "

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Verified
4/5

2020-05-31

Always a pleasure

"I've been there about 4-5 times and each time, has been a pleasure.. I actually prefer this location over the S/Cobb location. "

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Verified
5/5

2020-05-24

Great Customer Service

"The new staff was great!!! The manager also help me feel better about riding again. Plus, the store now has women boots that actually look normal, so I’m definitely excited about how the store has upgraded itself!! I’ll definitely be back to purchase anything else I need!! "

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Verified
5/5

2020-05-09

Great experience

"Helpful and knowledgeable staff, assisted me in finding the gear I needed and answered my questions. Price was on par with other retailers, will shop here again!"

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Verified
5/5

2020-05-05

Had everything I needed and more.

"Outstanding, the customer service was great and a joy to work with. "


Verified
1/5

2020-05-04

Shady business practices

"Just wanted to inform the group of what I believe was horrible business and questionable ethics about what @cyclegear did to me. I purchased a Bell helmet from @cyclegear in Hiram, GA. I’ll be happy to share the receipt number 31323. I like this helmet a lot because of the looks but my head shape was between a large and a medium so I went with what the guy working there told me I should probably go with. Ok, fine. I get home get on my bike and I live right beside the highway and within the first five minutes of having it on when cars/trucks would pass by the helmet wanted to lift straight up and swing sideways blinding me from the mouthpiece and yes I had it strapped down very tightly. So I turned around and went home and took it off because that was just dangerous. So I bagged it back up because I had it on for like 5 minutes with absolutely no damage but they won’t take back a $432 helmet or exchange what I was talked into in the first place and I’ll never wear again. I just think that is a shady thing to do and not even caring how dangerous this helmet they helped me pick out is. Sad thing is I had purchased a lot of other things in that Hiram store and it seemed like a cool place but when it came to my safety they literally didn’t care."

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Verified
5/5

2020-04-25

RIDE AND STYLE

"Have always like cycle gear."

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Verified
5/5

2018-06-18

Summer Time Ramp Up

"My grandson needed to renew/replace some of his Dirt bike gear for the coming year so we went to Cycle Gear. There were four employees there and everyone of them had a great attitude and were very helpful in assisting him make a selection. Not pushy and not silent either. They new where the items we needed were displayed and pointed out the ones he needed, not just handing him the most expensive one on the shelf. The entire experience was very satisfying."

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Verified
5/5

2020-04-02

Excellent Customer service

"Always a pleasure to visit the store, staff is always willing to help you all the way thru to your purchase, knowledge is great."

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Verified
5/5

2020-03-22

fun place to be

"Very nice place to shop they know there produce and other company stuff."

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Verified
5/5

2020-03-19

Excellent Staff And Service,

"Ron, Bailey, Michelle and Crystal are excellent staff to work with. Very courteous and helped this fist time bike owner/rider.
Mike W.
"

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Verified
5/5

2020-02-10

Great customer service.

"Crystal and the other associate that was in store both times I was there were very friendly and was able to help me find just what I needed. 10/10 great experience."

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