"Called looking for help about a helmet l bought for my wife. Salesman sold her a helmet that was to small so tried getting a new one for a discount an all the salesman by the name of Luke could say is sorry boss. Got tired of being called boss and told him that so he hung up on me. Never doing business with this place agin. Owner needs to train employees "
"The product selection and competitive pricing are always a good thing. The staff is friendly and the service is consistently attentive with each visit. Questions are always answered and knowledge is shared any time I've needed more info."
"Excellent service thanks."
"Courteous, friendly, and accurate service. Helmet ordered and delivered in store. No fuss no muss. Appreciate the option of immediately returning an item (no shipping charge) if it didn't work out. Didn't have to do that, but it is nice to know the option is there."
"They always take care of me! Exceptional customer service and very knowledgeable. "
"Nice and great customer service "
"Great knowledgeable staff. Best service. "
"Thanks for the help and guidance"
"Very helpful and I was impressed with the ease of returns as well. Recommended "
"The personnel at Cycle Gear are knowledgeable and go out of there way to help with all the products they support."
"Very friendly and helpful Everytime I have gone in here"
"Bought a 400$ sedici helmet- was delivered naked w/ no box , no owners manual or warranty card. Delivered w/ only the QuickStart instructions for Bluetooth & the helmet bag."
"Asked for ROK straps no one knew what those were, their THE strap for securing your stuff to motorcycles lol, had to buy a bungee cord instead, then I go home and look online and it said that they were in stock in the store I went to man I was **** to say the least that these GEAR EXPERTS are a joke why the product wasn’t out were it should have been I’ll never know then ask about them and they point me to we’re I’ve already looked. Let me put it this way when I go to McDonald’s where I’ve gotten a McDouble I expect to go there again to get another McDouble because that’s what they specialize in ya know it’s frustrating every **** thing is online but can’t walk in to the store to get what you’ve come to expect time and time again it bring customers back I see how that’s not really important in this day and age......."
"Stopped in for a ram mount, wanted to look at some other things. I was asked when I walked in if I needed help, I said I don’t. Over the next half hour EVERY SINGLE EMPLOYEE asked me TWICE if they can help me. Seriously **** off and let me shop, will never return. "
"this place is amazing,,, and everyone is super chill.... will always come here for accessories!! You guys rock!!"
"Just stopped by for a look! Great staff! All very helpful!
"