"Called looking for help about a helmet l bought for my wife. Salesman sold her a helmet that was to small so tried getting a new one for a discount an all the salesman by the name of Luke could say is sorry boss. Got tired of being called boss and told him that so he hung up on me. Never doing business with this place agin. Owner needs to train employees "
"Super happy they have opened in my neighborhood. Friendly and knowledgeable staff. Great to browse product in person rather than catalog. Will visit again soon!"
"Had them mount and balance tires and my wheel was scratched pretty bad. They had Woody's Wheels fix them and they did an excellent job. Very happy they took care of problem."
"On my way to the KTM adventure rally in Utah, I called them for a couple products and sizes, they packaged them up and had them ready when i arrived.
without me asking to do so! "
"Adam was a great help, he walked me through helmet fit and also helped me find a jacket that would work for me. All of the employees I've worked with there are really helpful. I'm new to the sport and they made me feel right at home. "
"Outstanding selection and customer service. Friendly and helpful staff. "
"We were replacing a helmet damaged in an accident. We went to Cycle Gear because of the selection and the service they offer.
The sales staff was a great help finding a reasonably priced helmet and swapped the Sena from the old to the new helmet for us."
"Great group of employees! The level of customer service was top notch. The employees were well knowledged on the products. The gentleman who took the time to install our headsets was excellent. He is an asset to the company. "
"The one star is for Luke your salesperson in Lakewood, CO. otherwise the online buying experience needs some drastic improvement.
I bought a jacket on 8-21-2018 and have called multiple times, even contacted their online customer service, and yet I am still waiting on my jacket, credit card has been processed and the jacket is paid for but no luck on seeing the actual $300.00 dollar jacket.
The one star is what you get, it will improve as soon as my jacket arrives,
"
"Attentive, knowledgeable staff. Great store!"
"Took nearly 25 minuets to get help one other shopper in the store and the guy had no clue on the boots I was shoppind for. There was little to no merchandise just a sampeling of suff then had to order online at the employee computer on my own. Then the boots came after paying for expedited shipping and don’t fit. Will probably take my bisness elsewhere next time. What’s the point if the store if there is little merchandise "
"Kept everything dry on H-D 115 anniversary trip!!"
"Staff not knowledgeable about the products they sell or don’t know how to order parts manager never returns calls "
"Knowledgeable staff, great customer service. Very friendly. "
"Went in bought a helmet and had a few little issues with the fit but they helped me fix the issue and now the helmet fits great"
"I was not pressured in any way made to feel welcome by staff on duty that day even though I stated that I was only killing time. the guy who helped me (wish I remembered his name) was most helpful . this staore in Lakewood CO has many hard to find parts in stock for my 02 Syperhawk VTR 1000. Stuff that Honda said they had to order. Impressive job well done. Prices were a little higher than expected on some items but no wait means more riding and the trade off is well worth it. I depend on my bike to get me where I am going daily so to not have to wait was awesome. I recommend this store to anyone who rides . ThaNKS AGAIN SINCERELY
"