"See my previous response to the same survey. This is indicative of the distinction. Employee treated the customer next to me extremely poorly. I almost put my intended purchase back in the racks and would have if It wasn’t a time sensitive purchase for a upcoming trip.

Won’t be going back to there. "

"We got great service and attention from Virgil. He definitely knew his stuff. We will definitely shop there again!!!"

"You have a good team there. "

"Great service, great price and very fast for my Harley Davidson tire change"

"I always experience nothing but outstanding customer service at this store. Fast, friendly service and knowledgeable staff. They have everything."

"Friendly, quick service, very professional "

"Great staff I left in a positive mood "

"Virgil went above and beyond to help me and my wife get our gear 10 stars."

"The employees are informative and professional. The products are well priced and the selection is vast. I’ll be back."

"Helpful people I will go back wish stuff was made in the US and was a little more affordable "

"Always easy buying things from cycle gear"

"I ordered items online and found they were to small. I went to your store and the store manager helped me get what my grandsons needed. i cannot say enough on how nice she was and helpful she was. My son was with me and he said she was the one who helped him with a new helmet and gear."

"Any time you walk in they remember stuff about you the bike what your working its like a group of friends that you but **** from "

"Great service, knowledgeable and helped me find exactly what I needed"

"Twenty year since I’ve ridden and finding the right helmet was quite the adventure. After the greatest of patience from Terry in MedfordOr. Cycle Gear and 15 helmets later we found the right one. Definitely greatly appreciate all she did and unbelievable knowledge she had of her products! I will buy everything from Her!! Thank you Cycle Gear for hiring Her!!"