"Needed to exchange a product, called ahead to reserve a replacement, two days later I came in for the exchange. As always, very friendly and knowledgeable staff, very helpful, easy and quick exchange. I've been buying most of my motorcycle-related purchases from CG since it was the first/only store on Monterrey Hwy in south San Jose, CA back in 1983. Never a bad experience."
"Austin was great on providing updated information on the gear I was looking for. One stop shopping!"
"I had a great experience with the staff at Cycle Gear and am very satisfied with my purchase!"
"Amazing people. Super helpful and I got everything I wanted!"
"I purchased helmets for my wife and I. Had to return hers a couple of times. No problems with the returns (the helmets were in pristine condition upon return.) The staff is knowledgeable and makes sure you're satisfied."
"The employees were very helpful and willing to answer my questions."
"Young lady was quick and helpful in finding what I needed."
"Austin is great. Gets you what you need. Honest and open. "
"I've been looking for a specific type of jacket - textile, ventilated, not black, in my size. Finally found it! "
"I had an issue with some gloves I bought last year. They checked the system, found when I purchased them and got them ordered online since they didn't have them in stock. Even gave me a gift card to make up the difference since they are now on sale."
"Offered the wrong part and Hasseled about the return."
"Knowledgeable and helpful friendly staff. Pretty good variety of brands and stock"
"Celine runs a great shop here, and she is truly on top of her game! Pleasant, professional, and always helpful! Great job Celine!!"
"Super friendly and helpful "
"love going to the store all the employees know my name and they are very friendly and helpful great store "