"They really take the time to get you into the right gear. Great product knowledge. "
"The staff was friendly and knowledgeable."
"We spent over $1400 with new helmets, communication and apparel. Gal helping us was wonderful"
"The sales associate was very knowledgeable and helpful. Great attitude and you could feel that she enjoyed her career. "
"Friendly and knowledgeable staff "
"Came in recently to get a set of K60 Scout's for my F800GSA and the staff got me hooked up fast. Celina & her staff definitely know their products and what's in stock. There's a great selection too. That's nice to have in a neighborhood bike shop, even if it's a chain store - they are dedicated to their customers that's for sure. "
"Thanks to Colton. He helped me figure the possibilities of the popping noise on my RZR. He went so far as to give me his cell number so I could text him pics that really helped. He is an asset to Cycles & Gear. Thanks too Bill and Donna, of course ;- )"
"Ordered a pair of riding jeans, they arrived on time as expected. They were very well packaged, maybe overly packaged it was a lot of paper and bubblewrap in that box. "
"Always great customer service! Whenever I come in im always helped out and I always leave happy!"
"My title says it all. Knowledgeable Professionals with a customer service skill set. "
"The good men & women at the Reno Cycle Gear were attentive, courteous, friendly, and always professional. Plus, they have just about anything a motorcyclist needs at a great price!"
"The gentleman working there helped me pick out the perfect backpack and a pair of riding jeans that really helped keep the chill off me so I could continue my ride. I will definitely be back there "
"Manager was friendly, knowledgeable and very helpful."
"Sales person was very helpful in showing and explaining the products and items of purchase. Very good customer service."
"I needed a new clutch assembly for my handlebars. I asked the girl at the counter what a hot start lever was and if I needed one. She had to go get her tech specialist. This guy stuttered for a minute and then said that it was really hard to explain but it was going to help me with cold starts. I asked if it was used for dirt bikes or are used for a bike like my Honda Gold wing with an electric starter. He said it would definitely work on my gold wing. When I got Home I didn’t even realize that right there on the packaging it said in big bold letters not for bikes with electronic starters. When I googled hot star levers they said they are Primarily for dirt bikes and restarting them when they stall out. This is one of many times I’ve gone in there and just baffled them with the simplest questions. Oh and I wasn’t even able to return the clutch assembly that store **** big-time."