"The lady helping me was awesome and extremely patient. I was having a hard time finding a helmet. She assumed I had a little head. No No!! We started with a large, nope. Then XL, close but nope. Finally, the clouds parted and the sun shined down on an XXL helmet with blue tooth capability! I was ecstatic and she was delighted. The next task was gloves. This is where the ladies true talent and comedy came out. "Um, lets go with these goat skin XXXL!!" "Are you serious?!?" "Well, based on how large your head is, I assume your hands are huge also!" Comedy quips ensues. If you think that head is huge, you should see my..." JK. XXL gloves was my final size. She was helpful and cool.
Thanks for the experience and the memories."
"I was looking around and seeing all kinds of cool stuff that I was interested in was really fun!"
"helpful staff, knowledgeable
Friendly"
"Great service! Helpful staff! "
"I went there to buy a helmet. The staff made every effort to fit me into a helmet that answered my needs. I bought one and when I came back because the helmet caused some hot spots they found another one that we thought would work. Sadly it didn't and when I brought that one back they cheerfully returned my money."
"Sunday sales rep was hreat"
"good customer service and a willingness to help. thats all i really can ask and need of a store "
"I reserved the item and had clicked to save two before I clicked reserved but only one was saved ish reason I say ish is they had to go to the shelf and get it as they had not put it to one side.
But apart from that the ite. Works great"
"Denise went out of her way on several visits to Cycle Gear to make sure I found what I was looking for and help me make the right choice while searching for gear for my daughter and I. She knew the products, what the best fit was, and the prices were phenomenal. I've chatted with her several times while checking out and she is an absolute delight. So helpful. Will buy all my gear there from now on."
"The ladies running the show are great !!!!"
"Staff was super awesome! They were insanely helpful and I came back and told several friends about the shop that live out where I live and have never heard of it either. "
"Staff was very professional and was willing to go the extra mile to ensure I’m buying the correct product.super helpful "
"Cycle Gear in Richmond is my "GO-TO" for pretty much everything we need. Denise and her team are always friendly and extremely helpful every time we come in. "
"Me and my wife came in and got good service. We loved the slection. "
"Even with 2 staff members, they took the time to help everyone in the store and on the phone."