ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-09-16

Area Manager of Logistics

"The staff was great and very helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-05

Great experience

"All the help was pretty knowledgeable eager to help and have a great selection"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-04

Great customer service and products

"I ended up buying the wrong helmet twice and they graciously accepted my return. I plan to go back for other riding gear, soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-02

Great customer service

"My gloves that I had for less then 2 years opened up by the finger after getting wet ,I went in to get a new pair to find out it was covered under a warranty they swapped them out no questions asked , now that’s great service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-22

Great service

"Great service, will definitely return"


Verified
5/5

2019-08-21

Good Customer Service - Educated On Products They Sell

"When you come into the shop, they are going to help you as much or as little as you need. You will leave, with no need to ponder if you will be returning your purchased items - they fit you without error. "


Verified
4/5

2019-08-05

Good service

"Went to get a gas bottle for a trip I was taking, and the sales guy was very helpful, knew what he was talking about and didn’t push to sale other products I didn’t need. I like that when shopping from the sales people"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2019-08-03

Good helmet buying experience

"It was a good experience to buy a helmet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-01

In stock

"I needed a new knee pad insert for my First Gear TPG riding pants. They were in stock and I was able to leave on my trip the next day as planned!"


Verified
5/5

2019-07-15

Great customer service

"I was buying my first jacket and the sales woman was very helpful in me finding the right size and color I wanted. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-07-14

Great staff!!!

"Helped me find mounts for camera and helmets"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-07-12

Sales staff was excellent...very helpful

"Denise stayed late helping me pick out a vest and other items. She is a real asset to your company. She is one reason I will be coming back. Nice selection and prices are good! I shall return!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-07-06

Awesome

"Great prices an great sales"


Verified
5/5

2019-06-28

Great Service

"I bought a bike covered and was worried about the size. The cycle Gear employee said go home and check the fit and if its the wrong size just bring it back and we can exchange it. It was the wrong size and the exchange was very easy. Great service."


Verified
5/5

2019-06-28

Pleasant staff, good selection.

"The staff was willing to help when needed. The store has a good variety of products and selections. "