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Verified
5/5

2020-06-22

Fast and courteous service

"The guys here are super friendly and professional. It’s such a pleasure to have good service and fair prices these days.

I will definitely be back for tires and accessories.
Thanks again for awesome service!
"

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Verified
5/5

2020-06-21

GREAT CUSTOMER SERVICE

"FIRST TIME BUYER. GREAT!!"

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Verified
5/5

2020-06-20

Very helpful

"Took my mom to buy her first helmet. Very helpful, patient, and knowledgeable to help us get the right helmet."

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Verified
5/5

2020-06-20

Nice guys with zero customer service attitude.

"I went in to get a face shield for my Bell, they didn't have it in stock so the employee ordered it online for me. It was at my door in 2 days!! Great customer service & uber patient."

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Verified
5/5

2020-06-10

Great service

"I needed tires for my ride and received excellent recommendations. "

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Verified
5/5

2020-06-09

Friendly and knowledgeable staff

"I found my motorcycle parts there. First time owner"

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Verified
5/5

2020-06-08

Cycle gear

"Professional customer service representatives . I love this store the staff are always willing help you out with the best discounts."

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Verified
5/5

2020-06-08

New rider !

"I’m a new rider and the person that helped me was so helpful and felt no pressure from him especially with covid and the rules in place . Awesome team "

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Verified
5/5

2020-06-07

Awesome

"The team at the Santa Fe store are awesome. Very knowledgeable and helpful. I recommend them with everyone I know. "

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Verified
5/5

2020-06-02

Helpful and patient employees

"Had a really great experience, would definitely recommend "

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Verified
5/5

2020-05-31

Excellent customer service

"Everyone was very friendly and helpful,Thxs again "

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Verified
5/5

2020-05-30

Awesome

"Customer service is on point "

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Verified
3/5

2020-05-21

Sorry, I hate to be slightly negative

"My wife went in to get fitted for a new helmet, she said the guy was super nice, but when she got home, it was 2 sizes too big (Large). She then had to go all the way to Huntington Beach to get the correct size (small). She told the guy it was her 1st time as a passenger, he should've at least measured her head.

The last time I had to have interaction at SFS store, again, super friendly, but..... bought a front tire, had them mount it, but when I got home, no balance weights. I called just to see if perhaps it didn't need them, nope, they forgot. Maybe just pay a little attention to detail, just saying, and I don't mean that with facetious intent.

Would I shop there again? Yes, but when I go there to buy something, I kinda like to take care of it the 1st time.
"

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Verified
5/5

2020-05-19

Amazing

"All the employees make shopping here a great experience. Good job on management keeping those guys happy."

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Verified
5/5

2020-05-12

Ideal service

"Promt and attentive under these circumstances "

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