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Verified
3/5

2020-05-26

Good service

"The service was great but the product was a little dirty due from handling it and it wasn’t in a covering."

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Verified
5/5

2020-05-24

Helpful

"Looking for a helmet and the staff was very helpful and patient in helping me selectimg the right one for my needs"

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Verified
5/5

2020-05-23

Great customer service

"Personnel were super friendly, patient, and knowledgeable. Made all the difference in the world."

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Verified
5/5

2020-05-21

Best customer service

"When I came in to the store I was immediately greeted Conelly by one of the representatives. I wish I could remember his name. However, I had so many questions and they were so knowledgeable and able to answer each and everyone of them. I had such a great experience learning about the different types of gear and equipment that they sell here. This is one of the best stores that I’ve been to with the best customer service out there. I highly recommend the store if you were going to buy any type of sport bike or dirtbike gear!"

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Verified
5/5

2020-05-17

Great Service from William!

"This is the 2nd helmet I have purchased in a week from William. I purchased a Shark modular for my wife & today she purchased a Schuberth C3 Lite for me. William was great to deal with & he is very knowledgeable! "

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Verified
5/5

2020-05-16

Great staff!!!

"Very attentive staff. The helped me out so I could get in and out quickly. "

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Verified
5/5

2020-04-06

Great service

"Very informative group of guys and gals! If they don’t have what you need, they can definitely get it for you! They know everything about everything in the store!"

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Verified
5/5

2019-12-14

Always excellent service

"Staff is always super friendly and hopefully!"

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Verified
5/5

2020-03-22

Peaceful Calmness

"Atmosphere Up lifting and colorful and Unique items"

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Verified
5/5

2020-03-19

Best customer service in Savannah

"I’ve purchased multiple items form Cycle Gear, every single time I go, William , Dewayne, & Ben are always so helpful and knowledgeable!!"

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Verified
5/5

2020-03-16

Great customer service!!

"Everyone in the store was super helpful and knowledgeable in the industry. "

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Verified
1/5

2020-02-01

They sold me the wrong tire

"On a Saturday, there was enough staff but I was never approached I had to initiate the conversation, I was simply wanting to get a tire and have it mounted. It seems the only mechanic type available was helping a customer with helmets. Finally he had a minute, looked a my current tire ran back looked up and said he had 1 left, but no time to mount it today, also did not know your team can only so mounts if the customer beings it in already off the bike. Not a good perk for those of us that need a little help mechanically. Then they sold me a tire and mentioned a mechanic who can change it out for me. I drove 20 minutes on my bike and arrived at the mechanic who quickly told me I was sold the wrong tire. I was upset. The mechanic ordered me the correct tire and at 60.00 less. I would recommend the team there pay attention to detail when working with customers. I doubt I will be back. I will give kudos, to Jake who did help me strap the tire down "

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Verified
5/5

2020-03-13

Awesome team

"Your team at the Savannah location is very informed about the products. They completely went out of their way to assist me and helped me find the best product for me. "

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Verified
5/5

2020-03-10

Great customer service!

"I ordered a part and inadvertently clicked incorrectly on address. I called and was assured that it would work itself out; credit given. My go to place going forward! Thanks"

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Verified
5/5

2020-03-07

Very knowledgeable staff

"I just recently purchased my first bike and i wasn't sure what type of helmet I wanted. The staff worked with me, helping me find the right one for my needs."

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