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Verified
5/5

2021-06-27

Woman to the rescue

"I was there to look for a visor for my shoei helmet, I saw a couple of guys just look at me and didn't ask if I need something,. so I proceed checking where the visor is and found it! Took a look some of them and the two guys still not interested at me as I look at them seems they were busy chatting! I was about to leave and saw a saleswoman I started asking about that visor. Then I overwhelmed how helpful she is and explain the right one I need! She even told what to do about the one that I did not like and it works for me. I was very happy for the result! Overall it was a great experience!!"

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Verified
5/5

2021-06-26

Excellent

"I'm in cycle gear every week they go out of there way to help me no matter what"

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Verified
5/5

2021-04-19

Awesome service

"Great experience overall! "


Verified
5/5

2021-04-16

Friendly help!

"Easy customer service with a "

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Verified
5/5

2021-04-06

Great sales staff/ Hidden location

"Tha folks in the store were awesome - store was lil tough to find, good selection of apparel, electronics, and gear"

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Verified
5/5

2021-04-01

Valencia location

"Everyone from the sales floor to manager was super helpful. You can tell they are passionate about their job and especially the customer experience. I bought some goggles and needed lenses. They didn’t have them but helped me get them delivered to my house next day! They definitely have my business for life."

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Verified
5/5

2021-03-27

Excellent service

"Excellent service. The guy and gal on duty were enthusiastic, friendly, and quick!
They had my tire changed in a couple of hours. Well done!
"

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Verified
5/5

2021-03-25

great service

"friendly staff - great selection of gear - great combination of a practical store and online retailer"

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Verified
5/5

2021-03-17

Outstanding

"Refreshing an all girl staff that's knowledgeable. The girl that busts tires is dedicated to making the customer #1."

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Verified
5/5

2021-02-23

Quick and easy

"Everything was great. Don’t change a thing. You guys are awesome. Would highly recommend cycle gear to everybody who needs anything regarding motorcycles and accessories"

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Verified
5/5

2021-02-05

Great store

"Very helpful people. They have lots of knowledge about the products. "

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Verified
5/5

2021-01-30

Crushing the customer service

"Your team of guys and gals not only know their stuff, but are also accommodating to newer riders offering GOOD advice, and not just looking to upsell on products. In fact, they suggested I could get better bang for the buck with a less expensive product in one specific instance. Really enjoyed working with the staff there in Thousand Oaks. Will shop there again!"

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Verified
5/5

2020-12-04

Easy breezy

"Everything went great. Love my new rear knobby tyre."


Verified
5/5

2020-11-19

Good staff

"Very helpful staff and good stock of supplies. Unfortunately, I did see a brown leather jacket to try on. I will look online."

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Verified
5/5

2020-11-03

Best customer service

"Best customer service and the best staff "