"Was greeted right away and my exchange was handled swiftly and professionally. "
"Went in the local store in Albuquerque NM and stood around for about 25 minutes before even being acknowledged. After looking for an employee I ask a general question about cycle oil. The employee had no clue what I was talking about. I then inquired about a helmet. The employee at the front didn’t let me tell him what I was looking for and insisted I purchase an 800 shoei. He would not allow me to look at anything else aside from the 700+ helmets claiming they were unsafe. Will not return."
"With in 30 min I was asked 3 times if I needed anything and how things were going. I felt that I was important as a customer. Awesome store and workers. "
"I went in to have a couple of tires replaced, knowledgeable people, got the job done quickly."
"Drove 60 miles into Albuquerque to your location to purchase some items. As a handicap Man To hear that you do not have restrooms for your customers or for your employees is very disturbing. I did purchase an item honestly why I went there. And I was very happy with the service knowledge of the employee working. His attitude alone is and was Cycle Gear to me . The build wasn't .
Just disappointed to think how do these poor kids working relieve themselves? "
"My only reason for only 4 stars is they didn't have a new in box helmet . I had to take the display unit. Otherwise a really good place to get your motorcycle gear. Loads of stuff. Good prices. Clean. Friendly and knowledgeable staff."
"I was looking for a helmet for my son & they helped me choose the perfect fit for him!"
"I bought a helmet. The staff were really friendly."
"I stopped in to look around and found a couple things to buy."
"Staff was very helpful. The store had everything I needed and staff went the extra mile to find me in the computer after losing my receipt. "
"Outstanding. Got what I wanted at a good price"
"I've never had a bad experience in this place. Always positive! The store is always clean (sometimes it is cluttered with boxes in the aisles but I think that is just because it is overflowing with inventory). The staff is always friendly. They know the stuff they sell. They don't stock everything on the website, but they will order for you. Like I said, all good."
"The Bilt brand has improved. I go to my Cycle Gear store first when looking for wearables, now."
"Took a couple minutes before I was acknowledge but still was satisfied with the service before I left . "
"We went in, looking for a new modular helmet. We received great service and attention. Great service and great products. "