ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2020-11-01

Awesome customer service

"Went in to buy a helmet and was met at the door asking if I needed assistance and then shown several types and found one that was right for me ."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-09-24

Great staff very helpful!

"Eli really took his time to help me select the correct helmet. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-09-18

Redwood hoodie

"Awesome hoodie and very stylish and fashionable. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-22

Excellent service

"All of the staff at Cycle Gear are polite, knowledgeable, and are genuinely interested in help you find the best product to fit your needs, rather than moving their most expensive stock.
I have purchased two Alpinestars racing suits and countless small accessories at Cycle Gear and every time I go in I am met with exceptional service.
I highly recommend Cycle Gear.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-20

Great as usual

"Very knowledge and helpful. Convinced me to purchase a new helmet"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-06

Great help getting back in the hobby

"Decided to get back into motorcycling and needed a helmet. Staff was super helpful about what has changed since I’ve been gone and got me set up with a helmet, Bluetooth speaker and cover."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
1/5

2020-08-01

No greeting or help

"Employees too busy hanging out at register talking "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Product selection rating.

Verified
5/5

2020-07-31

Great selection of products and good prices

"Went to buy a helmet and found exactly what I wanted at a great price. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-07-23

Great experience, with Eric at the Austin store

"Eric was very helpful as he guided me through several items I needed: tires, a bike chain lock, grips, future helmet purchase. He is very knowledgable and enthusiastic about motorcycles, the ideal employee!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-07-12

Great service, polite and friendly staff

"Love this store! Always great experience and find what I need"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-06-22

Excellent Sales Staff

"My wife and I were there to get her first set of riding gear. The staff was very attentive and helpful and even took the time to take the pants off a mannequin for my wife to try on. That's great service!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
1/5

2020-06-14

Do not spam me.

"You send me spam every time I do business with you. This is a strong disincentive to ever buy from you again."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-05-24

Thanks

"I guess what I like the best is the knowledge of the guys at the store. I'm 57 and started riding after 30 years or so after selling my last bike in my mid 20's. So it feels like learning not only to ride again, but how to go about taking care of my bike. Thank you guys for slowing down and explain things to an old rider like myself."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-09-05

Just fine!

"Perfect! I ordered and recievied what I wanted!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Return service rating.
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-03-15

Service with a smil

"Great job to the whole team in Austin for treating me like I was the only person in the store. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.