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Verified
5/5

2018-01-11

Crystal was very helpful. She installed our Senna system better and faster than I could have. Keep up the good work!

"Excellent as always. prices and service are always great!"

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Verified
5/5

2018-01-09

Excellent service!

"Best experience ever in a motorcycle store! Excellent service and recommendations! "

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Verified
4/5

2018-01-04

Nice Store ....so

"I was traveling from Mexico and I expect to find more products inside of store. I was looking to get more jackets and jeans "

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Verified
5/5

2018-01-03

Great

"We found a great fit and really warm jacket and told me about the gopro i liked real cool and helpful"

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Verified
5/5

2017-12-29

Excellent service

"As usual these folks did a great job helping me "


Verified
5/5

2017-12-28

Full Service

"Walked in unsure of what get. Walked out with all the gear I needed & properly fitted. I believe Stacy is the person who helped me & she had qualified knowledge & great service. "


Verified
5/5

2017-12-25

Great customer service and nicest staff you will meet.

"They really went out of their way to make sure I found exactly the gear I was looking for."

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Verified
1/5

2017-12-10

Tired of Getting Someones Emails

"Don't know about the experience because I was not there. I keep getting email receipts for someone else for things I never bought. I have gotten these even after calling the store and telling them it was not me. Maybe this will help them train their people to watch what they are doing and verify the email address before sending it out. "

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Verified
5/5

2017-12-10

Always friendly and helpful

"People working the store are always super helpful and friendly. Willing to help you find whatever you are looking for. Or just leave you alone to try on 100 jackets. "


Verified
4/5

2017-12-09

Great Customer service

"Very helpful associate found exactly what I was looking for"

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Verified
5/5

2017-12-08

First Visit

"New in town from SoCal where there's Cycle Gears all over the place. Was VERY happy that I have on just a few minutes south of me here in Austin. Needed supplies for routine maintenance for my FZ6R. I came in, picked it all up, and paid. My account info from L.A. carried over, so that's nice. The dude at the counter was friendly and helpful, and even offered up suggestions for other places I was looking for. His suggestions checked out - rad! Will def be back. :)"

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Verified
5/5

2017-12-06

Helmet and Bluetooth Purchase

"Sales person was knowledgeable with a great attitude. Very helpful. The store had a great selection. I purchased a helmet and after riding the next day the helmet hurt my ears. I returned it and they swapped it out with a different helmet and reinstalled the Bluetooth. No questions asked. I couldn't be happier. It was an excellent experience."

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Verified
5/5

2017-12-01

Great Buy

"Bought first full face helmet, modular type. Customer service at the Austin Cycle Gear was awesome! Forgot the salesman name but he really knew his stuff and walked me through all the ins and outs of various helmets and found a great buy for me. Couldn't be happier and saved a lot of money!! Thanks Cycle Gear!!!"

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Verified
5/5

2017-11-30

Excellent

"It was fast and easy,great staff!"

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Verified
5/5

2017-11-29

Great staff and huge selection.

"I have visited a wide variety of cycle shops. Cycle gear is the best ones thus far. The staff is friendly and knowledgeable. The store is well stocked and well priced. I would recommend this place to my fellow riders."