"The workers here are really great and easy to talk to. Give you good information on the gear you’re looking for. Would highly recommend this location. "
"Store clerks barely paid me any attention. Not everyone that walked in was treated like that. I’m thinking it’s because I am a minority. I spent money there, but I will not be going back there. "
"I came in for a moto x gear with my son and wife. Not only were they very helpful in finding everything we needed they stayed after they closed to make sure we weren’t rushed. Very cool people. Thanks again. -Joe"
"I live so far away from a cycle gear. When I arrived home I noticed the gloves still had the anti theft device still on. I tried to remove it on my own. I used needle nose pliers and leverage to take it off. As it came off the leverage meant that the now broken anti theft device was spring loaded and it came right back and stabbed me in the palm of my hand. Not too happy. "
"Bolingbrook IL store has some of the worst customer service I have ever experienced. Employees seem to be bothered with having to help customers and present with the attitude that they know everything there is to know about everything. Your experience and thoughts don’t matter to them.
I find them to be not that knowledgeable of the products they carry and in the future will do everything I can to avoid shopping there. There are many other online sites that are easier to buy from. "
"The staff are awesome and their customer service is excellent. Greeted me when I walked in and went above and beyond to make sure I had what I needed. "
"After reading reviews, and watching videos at Cyclegear.com, felt it best to go into the store for a fitting for armored riding jeans. Roberto was very helpful, and patient, bringing jeans for me to try on until we found the right color, fit, length and aramic/CE2 armor. Comes with knee and has a pocket to add waist armor, which I did. I'm 34/29 and suggest 36/33 in the Iron Workers Mercury jean. Long when standing, but right waist, and length, when riding. Low rise and comfortable riding cut like a Levi's 505."
"Very helpful and friendly service. "
"My son had an return from online and needed new gear. The associate picked things he thought would be best including sizes! It was literally a breeze! Customers for life!"
"I order a part with a gasket, and they mail it separate I still waiting for the gasket "
"I will continue o shop with you"
"Looking for helmets. He pointed us in the right direction. "
"I needed a new helmet and the staff was fantastic. Took time to ask me what I was interested in and then explained differences in and pros and cons of various helmet types and brands. Had me try on some for comparisons of fit. Took me 10 minutes to make the decision. Really enjoyed it and hope to visit again soon to check out other equipment."
"The lady that helped me out was so beautiful "
"welcoming and knowledgeable. I’ll be back "