"the customer service is hands down the BEST."
"good customer service
good customer service"
"Great service and found what I was looking for"
"The store was well stocked and very helpful staff. "
"I forgot the name of the sales associate but he helped me get all the gear I needed to start riding! Very helpful and quick"
"I was looking for a modular helmet with BT and the salesman explained the benefits of the latest BT version. I think all the employees at all your stores should be taught this since it is very important. I ended up choosing the Bilt Techno 2.0 Sena Bluetooth Modular Helmet and am very happy with it."
"Employee well knowledge. Hugh selection and variety."
"They didn't have the helmet I was looking for which is why I gave it a 4 out of 5 stars. Service was excellent! "
"I received great service at this Cycle Gear store. "
"Very happy with the service and attention from the salesman , professional and very knowledgeable of the job . I sure will be back for more things . Thanks "
"We found a helmet we wanted, but didn't have the funds to pay for it. When asked if we could put it on hold until Wednesday or Thursday, the helmet was placed on hold. When we went in on Wednesday to pick it up, we were informed that things were placed on hold for only two days. The time to tell us that would have been on Sunday when we asked to have it held until Wednesday. The situation was resolved and we are now in ownership of the helmet. We like the selection at Cycle Gear and the personnel are helpful, but this incident was unnecessarily frustrating."
"Not excited to see this store will only be carrying built (cycle gear bran) goods mostly. It's ok for the price point. A lot of times I find having that higher end brand on hand helps decisions as to what you really want or need. Staff was very nice in a sell you way, seemed a bit scripted . I went to get rain gear for a long days ride in the rain. Didn't find what I went for. There were lots of options online but not in store. Lead to driving not riding. Came back from The trip early because I really wanted to ride. Prob last time I head to this store when in need of riding gear."
"The Canoga Park team went out of their way to accommodate my wife and I, even going so far as to find and order chaps in my size from your Sacramento store (I guess thighs are just bigger in our State's capitol!) It was great being in a store with friendly, knowledgeable people who made you feel like they wanted us there and they weren't just doing a job. Thanks, Cycle Gear!"
"Your staff is always so good there!"
"I've been going to Cycle Gear in Canoga Park for many years now. Never a bad experience. Highly recomend this store. Thank you."