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Verified
5/5

2020-01-13

Great Service!

"The sales representative was very helpful and knowledgeable about the gear we were looking for. He made recommendations based upon our needs and not just a sell. Would recommend Cycle Gear to anyone looking for their cycle clothing and accessories."

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Verified
5/5

2020-01-10

Did not know what that Cycle Gear

"Had a great experience found what I needed"


Verified
5/5

2019-12-21

Happy days

"Quick easy selections Fast service "

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Verified
5/5

2019-11-17

Knowledgeable and Helpful

"I was there to buy a new helmet. The store employees were knowledgeable and helpful. The store had a wide array of helmets in stock including the brand, style, and size I wanted. The helpful clerk installed the communication system I also bought into the helmet and synchronized it with the other helmet I brought with me. Overall, a five-star experience."

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Verified
5/5

2019-11-11

Love this place

"Friendly, helpful staff and good inventory."


Verified
5/5

2019-11-06

Great customer service

"Salesman knows a lot info about the gear. "

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Verified
5/5

2019-10-24

Bilt Bluetooth helmet

"Great service and great people are the success of any company. The folks at Cycle Gear in Hoover, Al went way beyond the normal for me. Can’t say enough about these guys. I drove 65 miles to buy my new helmet and it was a good decision. Everyone there was on their A game and answered all my questions. The selection was the best I have seen at any cycle shop where I live. I will definitely be coming back to purchase more gear in the future."


Verified
5/5

2019-10-21

"Matt was so patient and helpful. We’ll be in again soon. Glad we stopped in. "


Verified
5/5

2019-10-06

The guys are AWESOME!

"The guys at cycle gear in hoover are just awesome. I gonin with questions...and they immediately have good positive answers! Great group of guys that work there!"


Verified
5/5

2019-09-11

Well-run operation and attentive staff

"Lots of stocked items and excellently knowledgeable staff made my purchases a confident experience. I never feel as though I am getting ripped off and my decision to buy was an easy one to make. This Hoover store has an excellent location and I also understand that where they moved from was equally as successful. I am glad there is a local Cycle Gear location and I hope they stay put."

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Verified
5/5

2019-09-10

Great place

"Nice selection of items and especially helmets! The staff was very helpful and friendly!"

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Verified
5/5

2019-08-25

Great customer service

"Went in with a tire issue prepared to drop off my wheel for a few days. It was a Sunday afternoon and they said we should have it ready in about 30 mins. They called in 27 minutes and said it was ready!"

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Verified
5/5

2019-08-13

Great employees = great store

"I’m glad I discovered this Hoover store and I have been a repeat customer for many months now. The employees have been great at making sure that I am getting the right stuff."


Verified
5/5

2019-08-06

nice and had the stuff i needed

"The staff was very nice, well educated and had the stuff i needed"

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Verified
5/5

2019-07-13

Outstanding service

"I wish I could remember the name of the employee who helped my wife and I. We purchased new helmets and he was patient, asked the right questions, and helped us both find the perfect replacements for our old helmets, then set up the bluetooth for us. If I can find his name I'll amend this review. Very pleased."

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