"Great Service and Knowledgeable Personal. "
"During this pandemic searching for parts has been a mystery. My car to cycle gear on beach Boulevard was one simple phone call I was the customer service agent Brian took over and actually found my part after searching the entire southeastern United States. Let alone he found it, he also made sure that my part was being delivered to that store. What a breath of fresh air. As in everything in life, there are hiccups. I was made very much aware of the hiccups, then this rockstar Charles steps I. And moves mountains to make sure my order was complete and at the store as promised. It was straight forward, no excuse or
Corporate bullshit! What a breathe of fresh air. They will be my first call whenever I need something for my addiction of motorcycles. Thank you all for being rockstars! "
"Had trouble finding a wheel stand for my motorcycle. Cycle Gear not only had what I was looking for, but also located another item I wanted. Cycle Gear is now my first sto fpr what I need."
"I am returning to being a bike rider after a 30 year absence. I had never heard anyone speak before of Cycle Gear and did not know it was there. A friend told me about it, as I was in need of a net jacket for summer riding. I thought the place was 3 weeks old as it was so clean and organized and surprised at the inventory and especially that you sell and install tires. Buying a classic 27 year old bike; a '94 V-Max with origional tires, replacing the tires will come soon. I found the prices on goods very reasonable and bought a jacket that first visit. Store personel were very helpful."
"Charles is an excellent customer service rep......he goes above and beyond."
"Needed a couple of items, checked stock online, drove 30 miles and everything was in stock. Perfect. In, out, and still haven't used the tire tools... lol
Clean location, friendly staff, return customer...!"
"Good customer service! I appreciate the hard work"
"My experience was excellent. i had tires installed on the wheels I brought in. They offer a great service at a reasonable price that allows people to be more involved in the maintenance of their motorcycle. This promotes learning mechanical skills and technical knowledge instead of just dropping your bike off. Store rep was knowledgeable and professional."
"Excellent customer service "
"We went in to find a helmet for my daughter. The salesguy was pleasant, attentive and helpful. His upsell attempts were seamless and smooth but not pushy. We found the style my daughter wanted and he advised us on size and comfort expectations. We collectively chose the right size for her and she is happy with her new helmet. Thanks guys! "
"Very helpful friendly and knowledgeable staff."
"I was promptly greeted upon entering the store and was assisted throughout the whole shopping process. I was able to purchase what I needed."
"Charles always takes good care of any customer that comes in"
"Upgraded my old cruiser helmet and bought an additional helmet for my new touring bike. Cycle Gear had both helmets in stock and held them for me until I could pick up. Was greeted at door, they verified fitment, cleaned and boxed helmet and Set up the bluetooth pairing to my phone. Couldn't ask for a better purchase experience. Thanks"
"Terrible. I will never give my money to these crooks again. Stay clear of this place."