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Return/Replacement policy:
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Verified
5/5

2018-01-06

Always courteous

"The guys are always helpful and courteous "


Verified
5/5

2018-01-04

Great service

"Staff was very helpful and efficient"


Verified
5/5

2018-01-02

Great Customer Service

"I've been here a few times and customer service is always excellent. "


Verified
5/5

2017-12-29

Unreal Customer Service!!

"I bought a helmet and it broke. They replaced it without any hassle!!"


Verified
5/5

2017-12-26

Awesome customer service

"The sales associates at this location are super well informed on the products they carry, very friendly and helpful. Great shop. "


Verified
5/5

2017-12-20

Patient, helpful service from service providers.

"As new clients and bike owners, my wife & I needed helmets first and clothing next. Different employees on 2 or 3 occasions gave us an excellent 'tour' of available headgear in our price range, directing us towards sale items rather than pricey ones. Absolutely no pressure to buy jackets, etc. Salesman took the time necessary to good-fitting helmets as well."

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Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-12-12

Shopping

"Couldn't be better. It made spending my money fun."


Verified
5/5

2017-12-12

Great staff

"The Manager and staff were great. "


Verified
5/5

2017-12-11

Good service

"The service at cycle gear is great. The employees are very helpful and friendly. Cycle gear has pretty much all ya need too. "


Verified
5/5

2017-12-10

Great shopping experience

"Friendly and helpful staff, it is my first choice store "


Verified
5/5

2017-12-03

Excellent customer service, good prices, good quality, the Best....

"Excellent customer service, good prices, good quality, the Best...."


Verified
5/5

2017-12-01

Always willing to help

"Best staff, helpful, friendly and always available to assist you with any issues "


Verified
3/5

2017-11-26

75% satisfied

"All of the staff is very knowledgeable and helpful, on 3 separate occasions I spent about $600 + on 2 visits did some window shopping for parts, supplies, and gear. On my last visit picked up an ordered item, but what a difference. I was treated like an after-thought. I also bought an expensive helmet. I think the younger staff is looking to please and the older staff is perhaps burned out?

The staff was not even that busy on my last visit. I always try brick and mortar stores first to help the local shops, & the difference between a brick and mortar getting repeat business, and me going to Amazon is based upon your staff's attitude, & you guys need a behavior fix. I could have window shopped and bought the helmet online and skipped the high California tax........
"

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Verified
5/5

2017-11-26

Let ve this place.

"They always provide great service!"


Verified
5/5

2017-11-23

Good service

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