"Every purchase I've made has always been an excellent experience! Every time the phone rings from Cycle Gear to tell me my order is ready to pick up, it's like Christmas ...Every time!!"
"Good price on tires, install and balance on site. Great service!
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"Had to return a Sedici waterproof pair of gloves because the liner came out when I pulled hand out. Staff was very helpfull, didn't have my size but ordered from another store, but it took 3 days to get there."
"Every time I go to Lomita Cycle Gear I am greeted with friendly smiles. "
"This is my primary store for gear and maintenance supplies. They have good sales and the staff is great. They take the time to really talk to you and make recommendations based on what you need, not what they are trying to sell. "
"I was able to quickly make a purchase, the delivery was fast and the called me as soon as it was available for pick up!"
"In and out fast and easy. Was guided to exactly what I wanted in no time. Also offered an extra that I wasn't looking for at a discount. Great job imo!"
"Customer service was great, friendly, knowledgable and informative. Salesman wasn't trying to upsell me to make a sale. I asked for a certain helmet, he knew which one i was looking for, informed me that they did not have it in stock but offered me 3 other options within that same price range and explained to me the differences and similarities. He also showed me the model above the helmet i was looking for. Just to compare. Didn't feel forced to make a decision and didn't feel rushed. Ended up leaving with the model up from the one i was looking for. Cool store, cool environment. I will continue to shop here. "
"It was my first time in the store and customer service was great. They answered all my questions but the best part is how knowledgeable they were."
"Employee was awesome. Helped me find what I was looking for. Very polite and cheerful. GREAT SERVICE. She saved my weekend!"
"The crew at cycle gear are always friendly and informative. I watched as one of them was selling a young man a helmet, he explained to the customer about proper size and fit. Th customer wanted a helmet that was way to big but he convinced the young man to buy the right size that would better protect him by telling him a story of rider that had been in accident and was wearing a helmet that was way to big and how the helmet had popped off. This to me shows that they really care about the customer. Kudos to them for being honest & informative."
"I've basically followed my salesman (Chris) from store to store because he always gives me great attention and advice and prices. I've purchased two full sets of special order dainese gear, a few pairs of gloves, helmet, sena Bluetooth, batteries, tools, accessories and I bring all my friends in to meet Chris for their purchases. Even when something isn't just right (size, style, color), they go out of their way to make me a happy customer. Best experience I've ever had buying gear. "
"They are the best!!! They are very knowledgable and helpful"
"Was greeted at the door. Impressive. Crew seemed happy and willing to help and that is all any customer can ask,"
"Just outstanding........... the employee was very helpful, first it may have been something that I did to the propduct. Then realised that it was product fault and gave me great service."