"I went in to get an inner tube. There were at least 4 employees in the store. There were a total of 6 customers. I waited more than 30 minutes to check out. 2 employees knew absolutely nothing and slowed the other 2 to a halt. It would have taken longer but one of the customers walked out mid transaction due to frustration."
"Very helpfully with the gear and selecting the helmet. "
"It was great experience and very helpful"
"For this visit, I was on a tight schedule. I came in and asked for the tire I needed, found it, paid for it and was out in less than 10 minutes. The tire was on sale and on the shelf!"
"Always have what i need and great help."
"Largely there is an issue with stock. Generally you can’t find items that are advertised, and when you do it’s either the wrong size or not the style you wanted."
"They guys there where always welling to help and kept check on customers throughout the store good service "
"The guys at cycle gear mesa are a pleasure to work with. Very knowledgeable and they always stand behind their stuff. I'm a huge fan of cycle gear. Thanks for the great service guys"
"I had a Rev'It! jacket that had a snap that came apart on the right sleeve. The snap was still snapped, but the base of one side fell off the sleeve in the middle of a ride. I had bought the jacket from this store within 30 days of the failure. I called this store and explained what happened. I was allowed an exchange based on the Rev'It! warranty. When I arrived at the store, a new jacket identical to the one I bought was waiting for me there. The exchange was processed as a return and a purchase.
I've been very happy with the customer service and items bought at this store. I would recommend it as a great choice of a local store for buying motorcycle parts and apparel."
"Very helpful staff, ensured great fit and value. "
"Smart staff and great inventory "
"Had an issue with a shoulder plate screw stripping out on my Dainese Avro D1 Leather Jacket, which is a little rare, and Cycle gear came through as always. Gave me a replacement Jacket no questions asked, and even let me size down a couple sizes since it fit better. There's a reason I recommend all my colleagues here as it's always a seamless experience. Keep it up guys! "
"Very easy to work with, all the people are professional in there jobs."
"The tall skinny kid, must be the manager at assistant manager, is just a little condescending when asked questions. He’s very knowledgeable but not very friendly, to put it nicely, I won’t go to him next time I need help. Other than that, the other guys in the store are friendly and know their product, some are still learning but great group of guys. Not sure what has happened there recently but the group of guys, and gal, that I was used to dealing with are gone..."
"Repeat customer. My go to place for my motorcycle riding needs."