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Verified
5/5

2021-07-06

Great guy very helpful and with knowledge

"Came in to buy a helmet think his name was Guy or Gus very helpful knowledgeable about all helmets purchased a helmet within 30 minutes very happy with my shoe"

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Verified
5/5

2021-06-27

Good time

"Helpful good prices all shop there first "

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Verified
5/5

2021-03-07

The Best Customer Service!

"I needed a helmet that they did not have in stock. They ordered two different sizes for me to make sure I got the one that fit me best. I love this shop and the customer service is first rate!!!"

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Verified
5/5

2021-04-07

Great service and help

"They treat me like a brother there and always help me out on everything I need to keep riding. "

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Verified
3/5

2021-03-20

Complicated process!

"To receive the $10 bonus the inexperienced salesperson had to ask another (who was working with a customer) how to apply the bonus. It took a total of about 10 min. To manage to convert the $10 I received via email to a gift card, then apply it to the order I was purchasing. Seems like a complicated process & the cashier had never done it previously. I was trying to beat a cold front with rain that was coming in so I could get home w/o getting wet (of course I was on my motorcycle). I didn’t make it! Missed by about 5 minutes."

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Verified
5/5

2021-03-13

The best option for tire mounting

"A neighbor mentioned Cycle Gear mounted tires, so I got everything ready getting the wheels of my Goldwing. I got to the store just before 2:00 pm, they had them ready before closing! I was ready to ride the next day! Awesome service!"

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Verified
1/5

2021-01-30

Went to get a 20% coupon after buying a Jacket

"Went to get a 20% off from a coupon I hot online Guy said oh no that jacket don’t qualify. Took it the cycle gear Canoga ave no problem they gave it to me with a smile. "

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Verified
5/5

2021-01-03

Everyone there is pleasant.

"Guss is awesome. He is the reason I always go to cycle gear first. Very knowledgeable and friendly. "

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Verified
5/5

2020-11-10

Super friendly and helpful!

"Help without being pushy. Wish sometimes they had more in stock though."

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Verified
5/5

2020-10-28

Battery return

"I went to the store with a battery that failed. When I purchased it I also added an insurance policy for replacement if the battery failed. They replaced the battery without any problem. It was just what I expected. "

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Verified
5/5

2020-10-17

Professional customer service

"Great customer service always thank you guys "

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Verified
5/5

2020-10-04

Cool guys ,great service

"I went in for some oil filters for CRF 450X's. Guys were very helpful and pointed me to a different oil than I usually use. Great knowledge. "

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Verified
5/5

2020-09-30

Excellent service

"I was looking to buy a new helmet and found the perfect one to match my bike but unfortunately they didn’t have my size and the color I wanted was discontinued. The person working (Dylan) I believe went out of their way to call other stores and found one at the San Diego store. They had it transferred to the newhall store and I picked it up when it arrived 2 days later. Nothing but good experiences here. Keep it up "

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Verified
5/5

2020-09-13

Sena 50r

"They set up our senas and were very helpful answering questions."

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Verified
5/5

2020-09-08

Full face helmet

"Gus was very helpful when it came down to getting my full face helmet "

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