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Verified
5/5

2019-02-10

Excellent Customer Service

"Fun, upbeat, knowledgeable and friendly. The guys at the Plano are great and the store always looks nice. I choose to do business with Cycle Gear because of the experience."

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Verified
5/5

2019-01-06

Excellent customer service

"On my most recent visit I was looking for a pair of kids gloves for my daughter and the employee (I’m bad with names) helped me search. When we found some she like but in the wrong size he went through the trouble of looking in the back and calling other locations to get them. The staff are always very helpful and friendly. "

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Verified
5/5

2018-12-23

Amazing experience

"Always great customer service, reasonable prices and more. Staff is super helpful and kind. "

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Verified
5/5

2018-12-13

Excellent staff

"Very knowledgeable, friendly staff"

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Verified
5/5

2018-11-30

Great Gear and Great People

"Recently bought a new bike and needed all the gear to go with it. First trip with help from Bill I got what I needed to start out. Bill was patient and gave me his time and advice. Thanks,
Another trip 2 weeks later and another employee once again gave me the help I needed!
"

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Verified
5/5

2018-11-19

Friendly and knowledgeable folks.

"I called ahead to ensure that the product i searched for online was in stock. The fellow that answered the phone politely asked me to hold and went to check & offered to set the item aside with my name on it if i was coming that way. Upon arrival i was greeted promptly and recieved the item. I tried the helmet in but It didnt fit, within seconds i was led to a mountain of choices and quickly fit with what i needed. It was nice that the sales person didnt just go to the highest priced items they had. He asked me questions that guided us to what worked for me. "

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Verified
5/5

2018-11-19

Awesome Customer Service

"These guys are great! They are extremely helpful and patient. Thanks guys!"

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Verified
5/5

2018-11-08

Wife's helmet

"Excellent helpful,good experience "


Verified
5/5

2018-11-06

Wonderful customer service

"I came in knowing very little about what I was purchasing and could have easily been taken advantage of. But the guy who helped me was so informative and patient with me, making sure I bought exactly what I needed. "

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Verified
1/5

2018-11-03

Never shopped here

"Not sure why I was asked to provide a review. I live in another state and have never been here before. "

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Verified
5/5

2018-10-29

Top Notch Team Work

"Great experience and great staff!"

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Verified
5/5

2018-10-28

Awesome service

"Have the Shark Skwal helmet that needed a new battery. You can only get a replacement through a distributor. They were able to get it within a week. You may think the helmet is just a gimmick, but, on the way to work on these dark Texas roads, friends who know what I ride have stated they always notice it's me on the road. "


Verified
5/5

2018-10-28

Great Job

"My sales consultant was patient, friendly, and knowledgeable, all the things neede to make for a great experience. If all employees were like this Amazon wouldn’t exist."

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Verified
5/5

2018-10-22

Great service

"Helpful staff, very friendly, very knowledgeable"


Verified
5/5

2018-10-20

m/c helmet replacement

"The staff was extremely knowledgeable about all the helmets. I ended up buying 2 Shoei helmets. They then transferred my SENA comm units to the new helmets. "