"Shaun (sp.?) installed my Sena 50S communicator for me and at the time was alone and had 6-8 customers waiting in line. He remained calm and very courteous to everyone. I was impressed."
"For the most part I get what I need from this location without a hiccup. However the last 2time I've brought my rear tire in it has a turnover time of about 2 days even if inwas there when the doors open first thing in the morning . They do not have a dedicated tire person at this location was their excuse for the reason they couldn't get it back to me . They couldn't get the beat to seat so they held my tire for another day until the manager showed up and installed it with the rotation going the wrong way .I called them and let them know as soon as I got home and there answer was "yeah" finally after all that I return my tire just to get a call from them to make sure I wasent mistaken on the rotation. So after convincing the manager that how "MY BIKE " holds a tire they got it done . By the way this is the 2nd time ."
"I had them change out a tube on my dirt bike ride for an hour and got a flat this happened 3 times and they said it was my time causing it. I decided to change my tube my self and have now rode it multiple weekends and have no issues. Don’t let them do ur tubes for dirt bike!! "
"The sales girl was very helpful on helping me pick out the gear I need it. "
"very helpful staff and nice selection"
"Jay helped my son picking out armor for his atv. Jay is the man. "
"Great service and advice from a very helpful staff. "
"Great store, found what I was looking for, they gave me a 10% discount!"
"Went in looking for my first motorcycle jacket. Jay was great listening to my needs and made some suggestions. Very knowledgable about different options and features. "
"Last time they damaged my front rim changing the tire. This time the person mounting my rear tire didn't tighten the valve stem all the way. So what do you think happened? Monday after work my rear tire is flat. Thanks alot Cycle Gear. Terrible work and you definitely charge good for it. Wish I would have called the manager, if I ever go back, I will definitely have to check all work done by them 2-3 times over."
"Thanks so much to SEAN at this Ranch Cordova Store. I’ve been to this store 3 times and always receive Stellar Customer Service. Nice clean store I’m so pleased with help I received from Sean on selecting the perfect Helmut for me.
I highly recommend this store for all your Cycling needs. *** 3 Thumbs up SEAN ***. Thank you !"
"Happy, cheerful and helpful people"
"Had a wonderful experience with cycle gear not only did they do what should have been done, they went well above and made me very a happy customer"
"Purchased a set of bridgestones from Cycle Gear online and had them delivered for free to the Rancho Cordova store. After the tires got in, I took in my wheels and they installed them without any issues. The guys and gals at the shop did a great job and saved me a few bucks as I didn't have to go to the dealer. Thanks y'all!"
"even with all the covid stuff happening and it was fairly busy in there, they seemed to be pretty level headed and just wanted to help people find what they needed. i just bought some gloves and the guy in front of me bought probably 1k worth of stuff, and the gal working the register treated me the same as that guy. i like that kinda stuff. anyway, i'll be back."