ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-06-12

New rider found helpful tips @ Cycle Gear!

"I went in to ask about a helmet and sizing given that I recently started riding. One of the Cycle Gear heads approached me and asked if I had any questions. He told me, “follow me” and started talking about the sizing from the beginning- not only was he explaining the differences about helmets and how it’s supposed to fit. He showed me all the brands they had out on the floor. In a very friendly tone, he asked me what was my budget? And he advised me to get an AGV helmet which I absolutely LOVED! We continue to chit chat about the type of bike I had, what made me wanna get that type of bike- everything felt genuine.

Will definitely be coming back here!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-06-06

Belmont_ rides

"Sales personal are extremely helpful and knowledgeable.

"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-05-21

Service

"Jake and crew always get my tires done ASAP."


Verified
5/5

2020-05-14

Great experience

"Forgot who the guy was there that day but he had all the items i reserved online ready to go and was super chill and welcoming. He made sure we all stayed 6ft apart and only let 3 total inside which is good considering its for our safety and his ! Great experience!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-03-15

Friendly and customer first

"I was looking for a modular helmet for my 2nd one. They could advise me with no stress and gave a time for me to try those on."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2020-02-24

Item return

"Effective staff and quick service "


Verified
5/5

2020-02-20

New Battery

"Stopped by for a new sealed battery for my 73 BSA B50. They had it in stock and was on my way...Great service and price..D"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-12-27

Excellent service

"Always very helpful and if they don’t have what your looking for in stock they will order whatever you need, Ive been going to cycle gear Redwood City for years and I’ve never had a bad experience!"


Verified
5/5

2019-12-25

Head warming

"The clerk provided practical descriptions of the helmet liners and explained pros and cons to them."

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
5/5

2019-12-14

first trip

"I'm just starting out - taking a MTC and have never had to buy motorcycle gear for myself. The three employees there were very welcoming and the two that helped me with choosing a helmet were very helpful and I learned a lot from them. One of them helped me with choosing a jacket and gloves, he helped me choose and answered all of my questions There was no pressure, no rush just good service and assistance. Thanks Guys!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-12-04

excellent service

"I was shopping in SJ and RWC locations and I always had excellent experience. Staff is very helpful"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-11-17

New gloves

"I had a great experience buying my new winter clothes super helpful help me find my pair explained everything to me help me find my size show me many different pairs of been going there for almost 5 years and this was absolutely the best experience"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-11-15

Excellent service!

"Friendly staff. Had what I needed. Great advice about battery tending!"


Verified
5/5

2019-11-14

Support your local motorcycle shop!

"The combined online and physical shopping experience is awesome. I can order my item online, try it in the store, and if I want I can exchange for something else, get a different size, or just get a refund with the hassle. It’s beautiful if you ask me! Thanks Cycle Gear and team."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-10-29

Very Helpful

"I WAS LOOKING FOR A BLUETOOTH. EVERYONE WAS VERY HELPFUL"